agiliti Immerse - Warranty Exclusions and Limitations

Limited Product Warranty
EXCLUSIONS AND LIMITATIONS
This Limited Product Warranty shall not apply to the below listed events, occurrences, actions and/or
items. Sizewise Manufacturing shall have no obligation to make repairs, replace, or correct products
including any part or parts of the product as the result of Sizewise Manufacturing’s determination of any of
the following:
— Software (PROM) or firmware version upgrades or updates or any other changes and/or any
outages, interruptions, delays, attacks, malware, or any other technology or viruses on such software
or firmware or Buyer’s network, if applicable to this product.
— Normal wear and tear of the product including, without limitation, normal discoloring, body
impressions on mattresses or loss in some resiliency, if applicable to this product, and/or any
cosmetic items, consumable items including, without limitation, mattresses, casters, sheets,
handsets, and batteries as these items are not covered by this warranty.
— Damage due to improper transport, storage, installation, maintenance, use, repair, or failure to follow
Sizewise Manufacturing’s instructions or procedures as detailed in the user manual.
— Damage or malfunctions resulting from work performed by service providers not authorized by
Sizewise Manufacturing.
— Repairs performed on a Agiliti product or parts missing a serial number or with a serial tag that has
been altered, tampered with, or defaced in any manner.
— Service calls to correct installation of the product unless installed under contract by Sizewise
Manufacturing or its partners and with regard to installation, the terms of the service contract
only shall apply to service installation corrections, not this warranty.
— Shipping, freight, handling, pickup, and delivery charges or fees involved with delivery of the products
and or part(s) to Sizewise Manufacturing’s factory for repair or replacement and returning the
replacement or repaired products and/or parts to Buyer.
— Any labor costs incurred beyond the applicable labor warranty period.
— Damage or product failure from causes external to the product or part(s) including, without
limitation, power or electric failure or surges, electrical wiring not in compliance with electrical
codes, or Sizewise Manufacturing user manual specifications.
— Damage caused by failure to provide reasonable and necessary maintenance as outlined in the user
manual.
— Damage caused by the use, misuse, negligence, loss, or abuse of the product or any parts by
Buyer, including without limitation any third-party beneficiaries, end user, caregivers, patients, or
any others that Buyer intends to use the product, including, without limitation, (except Sizewise
Manufacturing or an authorized Sizewise Manufacturing service provider):
o
exceeding any specified weight limitations in any product documentation such as the
user manual and, including without limitation as applicable to the product, the Safe
Working Load, Maximum Patient Weight, and/or Maximum Load as those terms are
defined in the product documentation, user manual and by applicable regulations,
o
to the extent the product specifies a minimum load/weight criteria including without
limitation a Minimum Patient Weight in order for it to function property, then any use
not in compliance therewith.
o
cleaning upholstery or fabrics with harsh chemicals, or bleach, outside the recommended
cleaning guidelines,
o
altering, tampering with, or modifying in any manner without the express written consent
of Sizewise Manufacturing any part(s) or structural components or appurtenances of the
products,
o
use of the product or part(s) in any manner for which it is not designed or in any manner
inconsistent with the information set forth in the Sizewise Manufacturing user manual,
including, without limitation, use with other devices, accessories, cables or ancillary
products including without limitation inappropriate replacement parts and/or repairs, for
which it was not intended.
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IFU0000073 Immerse User Manual