AIGOSTAR 30KYE - Troubleshooting

Troubleshooting
When followings occur, it is not the cooker fault, please
carefully check once before sending it for repair.
——If the fault is not removed after above check, please
contact the authorized service center for repair.
WARRANTY: 2 YEARS
S/N
Problem
Reason
Solution
1
Difficult to close the lid
Sealing ring not installed properly
Position the sealing ring w ell
The floater valve clamps the push rod
Lightly push the push rod
2
Difficult to open the lid
Float valve in the popped-up position
Pr ess the float valve lightly w ith a
chopstick.
Pressure exists inside the cooker
Open the lid after the pressure is
completely released.
3
Steam leaks from the lid
Sealing ring installed improperly
Install the sealing ring as required
Food debris attached to the sealing ring
Clean the sealing ring
Sealing ring damaged
Replace the sealing ring
The lid is not closed correctly
Close the lid correctly
4
Steam leaks from float valve
Food debris on the float valve gasket
Clean the float valve gasket
Float valve gasket w orn-out
Replace the float valve gasket
5
Float valve unable to rise
Too little food and w ater in inner pot
Add water and food according to the
recipe
Steam leaks from the lid or exhaust valve
Send to the service center for repair
6
Steam comes out from exhaust
valve non-stop
Exhaust valve not in sealing position
Turn the exhaust valve to the
sealing position
Pressure control fails
Send to the service center for repair
7
Pow er indicator doesn't light on
Pow er socket bad contact
Please check the pow er socket
8
Rice half cooked or too hard
Too litter w ater
Add w ater accordingly
Lid opened prematurely
After cooking cycle completes,
leave the lid on for 5 more minutes.
9
Rice too soft
Too much w ater
Reduce water accordingly
10
All indicators flash
Display screen displays E1
Bottom sensor open circuit
Send to the service center for repair
Display screen displays E2
Bottom sensor short circuit
Display screen displays E5
Sensor on the lid open circuit
Display screen displays E6
Sensor on the lid short circuit
Display screen displays E8
Pressure sw itch fault
Display screen displays E11
Control PCB and Launch PCB
communication fault
Display screen displays E12
Receive PCB and Launch PCB
communication fault
Display screen displays E13
Float sensor open/short circuit
Display screen displays E14
Float sensor correction fault
Display screen displays E15
Temperature sensor on Receive PCB fault
Display screen displays E17
Receive PCB fault
Display screen displays 18
Launch PCB fault
Display screen displays EC
The lid is on the error position
Placed in the right position
Addition: Any technical improvements shall be placed in the
revised manual without notice; for any changes in appearance
and color, those of the actual product shall prevail.
Special Declaration
31 32