22 | IXG Quick Start Programming Guide
Ports and Protocols
The information below contains the most common and critical ports and protocols for the IXG Series. Some are
used only during the initial programming process, others during general use and optional features.
Port Type Service or Protocol Notes
5060 UDP SIP Session Initiation Protocol
8740 UDP Keep-alive during door release
8620 SSL Door release command Encrypted Door Release
65011 TCP Option Relay Output control
65030 UDP Lift Control Adaptor control
123** UDP NTP
IXGW-(T)GW Gateway must have
an assigned NTP server address to
function
53** UDP DNS
IXGW-(T)GW Gateway must have
an assigned DNS server address to
function
25 TCP SMTP Email notications
443 TCP HTTPS (TLS 1.2)
Secure Web Access for certication
server control
22* TCP SFTP over an SSH session Setting File Upload for Support Tool
8883** TCP Secure MQTT
Call control server
connection to Cloud Server
8700* UDP Broadcast
Station Search and
Association functions with Support
Tool
55550 UDP Paging Delivery
59900 TCP Message Page Delivery
65000 UDP Multicast Paging Delivery
55552 - 56552 UDP RTP Range used when paging
10000-20000** UDP SRTP/SRTCP, DTLS, ICE(STUN)
IXGW-(T)GW and IXG Mobile App
cloud server communication
20000 - 21000
30000 - 31000
UDP
RTP Audio and Video ranges for
Encoder 1
Intercom to Intercom communication
22000 - 23000
32000 - 33000
UDP
RTP Audio and Video ranges for
Encoder 2
Intercom to 3rd Party Streaming
* IXG Support Tool function / ** IXG App functionality
A reachable DNS and NTP server must be assigned to the IXGW-(T)GW Mobile App Gateway. A public DNS
server, such as 8.8.8.8, may be used. Note that the IXG Support Tool has a preset NTP server for the IXGW(T)-
GW Gateway. However, this NTP server is based in Japan, so using a local NTP server is suggested.
Outbound communication is required for the IXG Mobile app to function.
Additional IXG App Information
*.ixg.aiphone-app.net :
iot.us-east-1.amazonaws.com :
*.compute-1.amazonaws.com :
If using an external DNS server:
If using an external NTP server:
443
8883
10000-20000
53
123
*: wildcard representing multiple subdomains
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