Sensor icons
Radon – Decrease exposure to this radioactive gas that accumulates in buildings
and homes. It is the number one cause of lung cancer among non-smokers but can
be managed with continuous monitoring.
Temperature – Indoor temperatures can affect performance, mood and comfort
level. Individual sleep patterns are also affected by indoor air temperature.
Humidity – Too much or too little humidity can affect allergies and cold or flu
symptoms. When humidity levels are high, mold and rot can occur. Low humidity
levels cause static electricity, dry skin and hair, and increased susceptibility to colds
and respiratory illness.
Troubleshooting
First and foremost, always make sure that you
have updated to the latest device software
• In the device settings menu, click update
device.
Not able to connect to my device
• Make sure you have the detector within
the range of 5 meters or 15 feet.
• Check if Bluetooth is turned on.
• Check if the power indicator is blinking.
Need to turn on the audio alert
• In the app, go to device settings menu
and update radon alarm settings.
• Wave in front of the detector to snooze
for 1 month when alert is active.
My app is not updated when running in
background mode
• Open your phone settings and verify that
the Airthings Wave app is running in the
background. You can usually find this in
the app manager section of your phone
settings.
• Make sure you are in Bluetooth range
periodically.
No response from glow ring
• Check if the power indicator is blinking.
• If the power indicator is blinking red, or
not blinking at all, the battery level is low.
First, sync your data and then replace the
batteries. We recommend AA alkaline
(LR6).
If you need further assistance, read our
Frequently Asked Questions, or simply contact
support at support.airthings.com.
To Next Page
Loading...
