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Airxcel Suburban Elite Series - User Manual

Airxcel Suburban Elite Series
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INSTALLATION,
OPERATION and
USER’S MANUAL
PN: 205514
08-03-2019
MODELS:
SOP-1002A
SOP-1003A
OUTDOOR USE ONLY
FOR RECREATIONAL
VEHICLE USE
GRIDDLE
FOR YOUR SAFETY
DANGER
If you smell gas:
Shut o󰀨 gas to the appliance
Extinguish any open ame
Open Lid
If odor continues, keep away from the
appliance and immediately call your gas
supplier or re department
Never operate this appliance unattended
Never operate this appliance within 25 ft (7.5
m) to any ammable liquid
If a re should occur, keep away from the
appliance and immediately call your re
department. Do not attempt to extinguish
any oil or a grease re with water.
Failure to follow these instructions could result
in re or explosion which could cause property
damage, personal injury, or death.
WARNING
Do not store or use gasoline, or other ammable
vapors or liquids in the vicinity of this or any
other appliance.
WARNING
This instruction manual contains important
information necessary for the proper assembly
and safe use of the appliance.
Read all safety, installation, operating, and
maintenance instructions thoroughly before
installing or servicing this equipment.
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage.
The installation of this appliance must conform
with state or other codes, or, in the absence of
such codes, with either the National Fuel Gas
Code, ANSI Z223.1 / NFPA 54, or the Standard for
Recreational Vehicles, ANSI A/NFPA 1192, and
CSA Z240 RV Series, Recreational Vehicle Code,
as applicable.
IMPORTANT
INSTALLER / OWNER: THESE WARNINGS AND
INSTRUCTIONS ARE TO BE LEFT WITH THE END USER
OF THIS APPLIANCE. RETAIN THESE INSTRUCTIONS AND
WARRANTY INFORMATION FOR FUTURE REFERENCE.
ALL TECHNICAL AND WARRANTY QUESTIONS SHOULD BE
DIRECTED TO THE COMPANY LISTED ON THE WARRANTY
OR RATING PLATE WHICH CAME WITH YOUR APPLIANCE.
CERTIFIED UNDER:
ANSI Z21.89-2017 / CSA 1.18-2017

Questions and Answers

  • D
    David OchoaAug 5, 2025
    How to fix Airxcel Suburban Elite burner that won't light with piezoelectric ignition?
    • M
      Mitchell MckenzieAug 5, 2025
      If the burner on your Airxcel Griddle won't light using the piezoelectric ignition, there could be several reasons. First, check that your propane supply isn't empty and that the shutoff valves are open. If the propane supply is sufficient, the regulator might be faulty. Also, the electrode might be incorrectly positioned or damaged. Another potential cause is obstructions in the gas injection or gas hose, or obstructions in the burner itself. Try cleaning the injection, gas hose, and burner to resolve the issue and ensure the electrode is correctly positioned.
  • L
    Lindsey JosephAug 12, 2025
    What to do if Airxcel Suburban Elite Griddle burner won't light with a match?
    • J
      Jeffery AndersonAug 12, 2025
      If your Airxcel Griddle burner isn't lighting with a match, the possible causes include: * No propane supply or an empty supply. Check the shutoff valves and replenish the propane if needed. * A faulty regulator. * Obstructions in the gas injection or gas hose. Try cleaning these parts. * Obstructions in the burner. Clean the burner to remove any blockages.
  • J
    Jamie WoodsAug 19, 2025
    Why does my Airxcel Griddle burner have a low flame?
    • T
      Tonya RichardsonAug 19, 2025
      A low flame on your Airxcel Griddle burner, regardless of the knob position, can be due to a few reasons. It could be caused by low inlet gas supply pressure, so verify the gas pressure on both the inlet and outlet side of the appliance regulator. Another possibility is a low gas supply, so replenish the propane supply if needed. Also, a faulty control valve can cause this issue.
  • L
    Lori LambertAug 27, 2025
    How to stop Airxcel Griddle burner from hissing or roaring?
    • J
      jasonsimmonsAug 27, 2025
      If your Airxcel Griddle burner is making a hissing or roaring noise, it could be due to obstructions in the burner or gas injection/gas hose. Try cleaning the burner and gas injection/gas hose to remove any obstructions.

Summary

For Your Safety

General Safety Warnings and Precautions

Provides essential safety information and warnings for proper assembly, installation, and safe use of the appliance.

Important Safety Information

California Proposition 65 Consumer Warning

Advises about chemicals known to cause cancer and birth defects or other reproductive harm in California.

General Operating and Installation Precautions

Lists essential precautions for safe operation, installation, and maintenance, emphasizing outdoor use.

Installation Safety Precautions

Clearance Requirements and Installation Safety Advice

Details minimum clearances to combustible constructions and other essential safety advice for installation.

Model SOP-1002 A: Permanent Installation Instructions

Connecting the Gas Supply for SOP-1002 A

Instructions on connecting the griddle to the propane system using a flexible hose connector.

SOP-1002 A Installation Requirements

Specifies drawer slide requirements and recommended cutout sizes for permanent installation.

Model SOP-1003 A: Portable;Tabletop Assembly and Installation

SOP-1003 A Assembly and Installation Steps

Step-by-step guide for assembling and installing the portable/tabletop griddle.

Operating Instructions

Griddle Lighting, Operation, and Shut Down

Guides on how to safely light, operate, and turn off the griddle, including burner flame checks.

Griddle Seasoning Guide

Explains the importance of seasoning, recommended oils, and the step-by-step process for seasoning the griddle top.

Care and General Maintenance

Valve Check and Griddle Cleaning Procedures

Instructions for checking valve function and cleaning various griddle parts, including painted surfaces.

Maintaining Griddle Seasoning and Rust Prevention

Guidance on re-applying oil to maintain seasoning and protect against rust after use.

Storing Your Griddle

Burner Assembly Cleaning Instructions

Detailed steps for cleaning the burner assembly to remove residue and ensure proper function.

Food Safety Guidelines for Outdoor Cooking

Provides essential food safety practices for preparing and handling food while using the griddle.

Troubleshooting Guide

Burner Ignition and Flame Issues Troubleshooting

Troubleshooting steps for burners that will not light or have low flame, addressing propane supply, regulator, and obstructions.

Burner Noise and Gas Supply Problems

Addresses issues like burner noise (hissing/roaring) and other potential problems with the burner or gas supply.

Product Specifications

Ratings Label

Model SOP-1002 A Ratings Label Details

Details the rating label information for the permanently installed SOP-1002A model.

Model SOP-1003 A Ratings Label Details

Details the rating label information for the portable/tabletop SOP-1003A model.

Replacement Parts List

One Year Limited Warranty

Warranty Exclusions and Limitations

Lists conditions and damages not covered by the one-year limited warranty.

Resolving Product Problems and Support

Outlines steps for product issues, including troubleshooting and contacting customer service.

Recording Appliance Information for Reference

Provides fields to record important appliance information for future reference.

Airxcel Suburban Elite Series Specifications

General IconGeneral
BrandAirxcel
ModelSuburban Elite Series
CategoryGriddle
LanguageEnglish

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