Why is my AJA Media Converter video output black?
Your AJA Media Converter video output might be black because external video is set to “No Frames” under the View menu -> External Video. Alternatively, the Playback output setting in FCP Audio Video Settings -> AV Output could be set to “none” or to a device other than KONA LH. Check these settings to resolve the issue.
What to do if AJA KONA LHe has dropped frames during playback?
If you are experiencing dropped frames during playback with your AJA Media Converter, consider the following: 1. Ensure your Canvas/Viewer zoom setting does not exceed the fit-to-window setting; change it to “Fit-to-Window.” 2. Verify that your RAID system can sustain the data rate of the clip/sequence. 3. Confirm that the sequence setting matches the playback output setting, which can be found at FCP Audio/Video Settings -> AV Output. 4. Disable any virus checking software running in the background. 5. Make sure your scratch drive is set to the RAID.
What to do if AJA Media Converter has dropped frames during record?
If you're encountering dropped frames during recording with your AJA Media Converter, here are a few things to check: 1. Ensure that your RAID can sustain the data rate of the capture preset codec. 2. Disable any virus checking software that may be running in the background. 3. Verify that your scratch drive is set to the RAID.
Why does AJA KONA LHe Media Converter video stutter during playback?
Video stutter during playback on your AJA Media Converter may occur because the RAID is unable to sustain the required data rate.
Why does AJA Media Converter show a red render bar?
A red render bar appears when placing a clip on a sequence in AJA Media Converter because the sequence setting does not match the clip setting. Adjust the settings to match.
What to do if AJA Media Converter is not capturing media?
If your AJA Media Converter is not capturing media from the desired external device, check the settings in the Input tab of the KONA LH Control Panel application. Also, verify that all equipment cables are properly connected.
What to do if AJA KONA LHe Media Converter video freezes during playback?
If the video in the canvas of your AJA Media Converter stays frozen during playback: 1. Ensure that the sequence setting matches the playback output setting found at FCP Audio Video Settings -> AV Output. 2. Check that the Canvas/Viewer zoom setting does not exceed the fit-to-window setting. Change to “Fit-to-Window” if needed.
How to reset AJA Media Converter configuration?
To reset the configuration for your AJA Media Converter, locate the “Final Cut Pro x.x Preferences” file (located in “Macintosh HD/users/username/ library/preferences/final cut user data.”), drag it to the Trash Can, and restart Final Cut Pro. This will bring you to the “Choose Setup” prompt, allowing you to re-enter your desired KONA LH input format and system scratch disk.
General| Category | Media Converter |
|---|---|
| Interface | PCIe |
| Video Input | HDMI, SDI |
| Video Output | HDMI, SDI |
| Audio Input | Embedded Audio, Analog Audio |
| Audio Output | Embedded Audio, Analog Audio |
| Supported Formats | 4K |
| Bit Depth | 8-bit, 10-bit |
| Color Space | RGB |
| Operating Temperature | 0 to 40 °C |
Summary of the steps for installing and configuring the KONA LH/LHe.
Step-by-step guide for physically installing the LHe card into a Power Mac G5.
Step-by-step guide for physically installing the LH card into a Power Mac G5.
Guide for installing the KONA LH software and drivers.
Introduction to the KONA LH Control Panel software.
Steps to diagnose and resolve common system issues.
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