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AJA KONA LHe Plus - User Manual

AJA KONA LHe Plus
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Installation & Operation Guide
Version 12.4
Published: June 6, 2016

Table of Contents

Other manuals for AJA KONA LHe Plus

Questions and Answers

  • C
    Charles FrenchSep 23, 2025
    Why does AJA PCI Card video stutter during playback?
    • D
      Daniel LittleSep 23, 2025
      If you are experiencing video stutter during playback with your AJA PCI Card, it could be due to the RAID's inability to sustain the data rate.
  • A
    Angela AdamsAug 25, 2025
    How to fix AJA Video Card dropped frames due to Disk RAID?
    • T
      thomas29Aug 25, 2025
      If your AJA Video Card is experiencing dropped frames because the Disk RAID cannot keep up, ensure the disk system is providing at least 50 MB/ second sustained transfer rate.
  • G
    Gregory ThorntonAug 25, 2025
    What to do if AJA Video Card drops frames during record?
    • K
      Krystal TorresAug 26, 2025
      If you're getting dropped frames during recording with your AJA Video Card, it might be due to the RAID not sustaining the data rate or virus checking software running in the background. Try disabling any virus checking software. Also, ensure that the scratch drive is correctly set to the RAID.
  • M
    melissaparkerAug 27, 2025
    Why is video frozen during playback on my AJA KONA LHe Plus Video Card?
    • E
      evaldezAug 27, 2025
      If the video in the canvas stays frozen during playback on your AJA Video Card, it could be because the sequence setting does not match the 'playback output setting'. Alternatively, the Canvas/Viewer zoom setting may exceed the fit-to-window setting. Change to 'Fit-to-Window'.
  • T
    Tammy JamesAug 27, 2025
    Why is the video output black on my AJA KONA LHe Plus?
    • R
      rwoodAug 27, 2025
      A black video output on your AJA Video Card can occur if the external video is set to 'No Frames' (View -> External Video) or if the 'Playback output setting' found at FCP Audio Video Settings -> AV Output is set to 'none' or to a non-KONA 3 device.
  • E
    Elizabeth LongSep 14, 2025
    What to do if AJA PCI Card has dropped frames during record?
    • D
      derekriddleSep 14, 2025
      If you are experiencing dropped frames during record with your AJA PCI Card, one potential cause is virus checking software running in the background. Try disabling it to resolve the issue. Another potential cause is that the scratch drive is not set to the RAID.
  • J
    Jimmy CruzSep 12, 2025
    What does the red render bar mean on AJA Computer Hardware?
    • B
      billystoutSep 12, 2025
      If a red render bar appears when placing a clip on a sequence in your AJA Computer Hardware, it indicates that the sequence setting does not match the clip setting.
  • R
    Raymond VillaSep 13, 2025
    How to reset Final Cut Pro configuration on AJA Computer Hardware?
    • C
      courtney47Sep 13, 2025
      To reset Final Cut Pro to its factory default state on your AJA Computer Hardware, locate the 'Final Cut Pro Preferences' file (Macintosh HD/users/username/library/preferences/final cut user data), drag it to the Trash Can, and restart Final Cut Pro. This will allow you to re-enter your desired KONA 3 input format and system scratch disk.
  • K
    Kenneth WernerSep 5, 2025
    Why AJA PCI Card disk RAID cannot keep up?
    • D
      Duane KingSep 5, 2025
      If your AJA PCI Card disk RAID cannot keep up (e.g., dropped frames), ensure the disk system is providing at least 50 MB/ second sustained transfer rate.
  • B
    Brittany BrooksSep 2, 2025
    What to do if AJA PCI Card is dropping frames during playback?
    • A
      allenjohnSep 2, 2025
      If your AJA PCI Card is dropping frames during playback, it could be due to several reasons. One reason could be that virus checking software is running in the background; if so, disable it. Other potential causes include: * The Canvas/Viewer zoom setting exceeds the fit-to-window setting: Change to 'Fit-to-Window.' * RAID cannot sustain the data rate of the clip/ sequence. * The sequence setting does not match the 'playback output setting' found at FCP Audio/ Video Settings -> AV Output. * Scratch drive not set to the RAID.

Summary

Notices

Trademarks

Lists registered and unregistered trademarks of AJA Video Systems and other entities.

Copyright

Outlines copyright information and usage restrictions for the manual.

Contacting Support

Provides contact methods for AJA support and sales.

Chapter 1: Introduction

Overview

Introduces the AJA KONA series and the manual's scope.

KONA Models Covered in this Manual

Lists the specific KONA models detailed in the manual.

AJA Software & Utilities

Describes AJA's software package including drivers and control panel.

System Requirements

Disk Storage Methods

Discusses disk storage requirements for real-time uncompressed media.

KONA 4;3 G Features

Details the features of KONA 4 and 3G cards, including Video I/O.

KONA LHe Plus Features

Video I;O

Lists video input/output capabilities for KONA LHe Plus.

Conversion

Describes hardware-based down-conversion for KONA LHe Plus.

Audio I;O

Details analog and digital audio I/O for KONA LHe Plus.

KONA LHi Features

Video I;O

Lists video input/output capabilities for KONA LHi.

Conversion

Describes hardware-based down-conversion for KONA LHi.

Audio I;O

Details analog and digital audio I/O for KONA LHi.

KONA IP Features

Cable Connections

KONA LHi and LHe Plus Connectors

Describes breakout cable connectors for KONA LHi and LHe Plus.

KONA 4;3 G Connectors

Using Breakout Boxes

KONA KL-Box for LHe Plus

Details the KONA KL-Box breakout box for LHe Plus models.

Detailed Connector Descriptions

LHe Plus;LHi Connectors

Describes SDI and HDMI connectors for LHe Plus/LHi.

Chapter 2: Installation

Installation Overview

Provides a summary of the KONA card installation and setup steps.

System Test Application

Describes the AJA System Test utility for performance evaluation.

Unpacking

Shipping Box Contents

Lists the items included in the KONA shipment.

KONA 4;3 G Cables

Details the specific cables provided with KONA 4 or 3G.

Installing the KONA Card in a MacPro

Installing the KONA Card in a Windows PC

Cabling the System

KONA 4;3 G Connections

LHe Plus Cable Connections

LHi Cable Connections

KONA IP Connections

Installing KONA Software

Instructions for downloading and installing AJA KONA software from the website.

Chapter 3: Operation

Using KONA with Professional Video;Audio Software

Guides on using KONA with third-party video/audio applications.

Capture Formats

Lists supported file formats for recording with KONA.

AJA Control Panel Overview

Introduces the AJA Control Panel software for configuring KONA hardware.

AJA Control Panel User Interface

Block Diagram Area

Explains the visual representation of signal flow and processing in the Control Panel.

Controlling Application

Presets

Describes saving and recalling custom Control Panel configurations as presets.

Single-User & Shared Preferences

Details how user and administrator preferences are managed.

Function Screens

Control Panel Operation of KONA Standard Mode

Control Screen

Explains the Control screen for managing KONA's video output and timing.

Default Output

Input Pass through

Describes routing selected input video through the card for processing or output.

Test Pattern

Allows outputting preset test patterns or custom graphics when no application is active.

Playback Timing

Covers Genlock synchronization and output timing adjustments.

Format Screen

Format Screen Settings

Explains settings for primary and secondary video formats and conversion.

Input Select Screen

Input Select Screen Settings

Details video and audio input selection and mapping.

IP Input Screen

IP Output Screen

SDI Output Screen

HDMI Screen

HDMI Output Settings

Configures HDMI output protocol, color space, and audio channels.

Analog Out Screen

Analog Out Settings

Sets primary/secondary formats and color levels for analog output.

Video Setup Screen

Video Setup Screen Settings

Adjusts analog black level and progressive format settings.

Audio Setup Screen

Audio Setup Screen Settings

Configures audio gain and delay settings.

Conversion Screen (Mac OS only)

Conversion Screen Settings

Manages software-based pulldown and conversion settings for Mac.

DS Keyer Screen

LUT Screen

Uploading Custom User LUT file

Steps for creating and uploading custom Look-Up Tables (LUTs).

LUT File Format Specification

Details the format required for custom LUT text files.

Timecode Screen

Timecode Input Settings

Selects timecode streams for applications and monitoring.

Timecode Output Settings

Configures timecode burn-in and offset for video output.

IP Network Screen

Presets Screen

Transferring Saved Presets

Explains how to copy and use presets on different workstations.

Firmware Screen

Info Screen

Control Panel Operation of KONA 4 and 3 G in 4 K Mode

Discusses 4K mode operations, including Quadrant mode.

Quadrant Mode

Explains how KONA 4/3G handles 4K video in quadrant transport mode.

Mapping of Quad SDI Outputs

Format Screen in 4 K Mode

4 K Capture Mode

Details configuring SDI connectors for 4K input/output in capture applications.

SDI Output Screen in 4 K Mode

HDMI Screen in 4 K Mode

Analog Output Screen in 4 K Mode

Downstream Keyer Screen in 4 K Mode

Notes that the Downstream Keyer is not available in 4K Mode.

Firmware Screen for Standard Firmware Update

Instructions for switching between Standard and 4K firmware modes.

Two Sample Interleave

Who is Controlling KONA?

QuickTime Application Format Selection

Using Multiple AJA Products

Explains how to use multiple AJA products with the Control Panel application.

Notes on using multiple AJA Products:

Using 8-bit Versus 10-bit Video

Compares the quality and characteristics of 8-bit and 10-bit video.

Chapter 4: Troubleshooting

If You Run Into Problems

Provides a structured approach to diagnosing and resolving issues.

Updating Software

Support

Offers guidance on contacting AJA support for assistance.

Appendix A: Specifications

KONA 4 Specifications

Lists detailed technical specifications for the KONA 4 card.

KONA 3 G Specifications

LHe Plus Specifications

KONA LHi Specifications

KONA IP Specifications

Appendix B: Safety & Compliance

Federal Communications Commission (FCC) Compliance Notices

Details FCC compliance statements and warnings for Class B digital devices.

European Union and European Free Trade Association (EFTA) Regulatory Compliance

Declaration of Conformity

Lists conformance standards met by the equipment, including EMC directives.

Recycling Notice

Korea KCC Compliance Statement

KCC compliance statement for broadcasting equipment.

Taiwan Compliance Statement

BSMI CNS 13438 compliance statement.

Japanese Compliance Statement

VCCI compliance statement for radio/television receivers.

Translated Warning and Caution Messages

Before Operation Please Read These Instructions

Presents general warnings and instructions for safe operation.

Warranty and Liability Information

Limited Warranty

Outlines the terms and conditions of the product's limited warranty.

Limitation of Liability

AJA KONA LHe Plus Specifications

General IconGeneral
CategoryVideo Card
Audio I/O16 channels
Maximum Frame Rate60 fps
Power Consumption25W
Video InputHDMI, SDI, Component, Composite, S-Video
Video OutputHDMI, SDI, Component, Composite, S-Video
Audio InputEmbedded audio, Analog audio
Audio OutputEmbedded audio, Analog audio
Supported FormatsSD, HD, 2K
PCIe InterfacePCIe 2.0
Supported Operating SystemsWindows, macOS, Linux
Form FactorFull-height, half-length

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