AJA KONA 4 User Manual (English)

Questions and Answers:

M
mbaileyAug 18, 2025
Why are frames dropping during playback on my AJA KONA 4 Video Card?
- B
  Betty RamseyAug 18, 2025
  If you are experiencing dropped frames during playback with your AJA Video Card, it could be due to several reasons. First, ensure that your Canvas/Viewer zoom setting is set to 'Fit-to-Window'. Another potential cause is virus checking software running in the background; try disabling it. Other causes may be related to RAID configuration, sequence settings, or scratch drive settings.
C
Carla KingAug 20, 2025
How to fix AJA KONA 4 dropped frames due to Disk RAID?
- E
  ericakruegerAug 20, 2025
  If your AJA Video Card is experiencing dropped frames because the Disk RAID cannot keep up, ensure the disk system is providing at least 50 MB/ second sustained transfer rate.
A
atkinsonhollyAug 23, 2025
What to do if AJA Video Card drops frames during record?
- M
  martinjasonAug 23, 2025
  If you're getting dropped frames during recording with your AJA Video Card, it might be due to the RAID not sustaining the data rate or virus checking software running in the background. Try disabling any virus checking software. Also, ensure that the scratch drive is correctly set to the RAID.
H
hhughesAug 26, 2025
Why is video frozen during playback on my AJA KONA 4?
- A
  Amy CraneAug 26, 2025
  If the video in the canvas stays frozen during playback on your AJA Video Card, it could be because the sequence setting does not match the 'playback output setting'. Alternatively, the Canvas/Viewer zoom setting may exceed the fit-to-window setting. Change to 'Fit-to-Window'.
X
xchambersAug 28, 2025
Why is the video output black on my AJA Video Card?
- M
  Michael MartinezAug 28, 2025
  A black video output on your AJA Video Card can occur if the external video is set to 'No Frames' (View -> External Video) or if the 'Playback output setting' found at FCP Audio Video Settings -> AV Output is set to 'none' or to a non-KONA 3 device.
D
Dustin NavarroAug 30, 2025
How to reset Final Cut configuration for AJA KONA 4 Video Card?
- W
  William CortezAug 30, 2025
  If changes to Final Cut’s configuration aren’t being remembered, or you need to force a change with your AJA Video Card, initialize Final Cut Pro back to the factory default state by locating Final Cut’s preference file and discarding it.
W
Wendy BurtonSep 1, 2025
Why does my AJA KONA 4 video stutter during playback?
- D
  Daniel MillerSep 1, 2025
  Video stutter during playback with the AJA Video Card can happen if the RAID cannot sustain the data rate.
K
Kathleen GibsonSep 4, 2025
What causes a red render bar on AJA Video Card?
- E
  Emily JohnsonSep 4, 2025
  A red render bar appearing when placing a clip on a sequence with your AJA Video Card indicates that the sequence setting does not match the clip setting.
T
Theodore WilliamsSep 7, 2025
What to do if AJA PCI Card is dropping frames during record?
- M
  Maria HamptonSep 7, 2025
  If your AJA PCI Card is dropping frames during record, it might be due to virus checking software running in the background. Try disabling it. Also, ensure the scratch drive is set to the RAID and that the RAID can sustain the data rate of the capture preset codec.
K
Kim DeanSep 9, 2025
What to do if AJA PCI Card is dropping frames during playback?
- S
  Sara AllenSep 9, 2025
  If your AJA PCI Card is dropping frames during playback, it could be due to several reasons. One reason could be that virus checking software is running in the background; if so, disable it. Other potential causes include: * The Canvas/Viewer zoom setting exceeds the fit-to-window setting: Change to 'Fit-to-Window.' * RAID cannot sustain the data rate of the clip/ sequence. * The sequence setting does not match the 'playback output setting' found at FCP Audio/ Video Settings -> AV Output. * Scratch drive not set to the RAID.

AJA KONA 4 Specifications

General

Brand	AJA
Model	KONA 4
Category	Video Card
Language	English

Summary

Chapter 1: Introduction

AJA Software & Utilities

Describes AJA's software package, drivers, and control panel.

System Requirements

Outlines the recommended hardware and software for KONA operation.

KONA 4/3G Features

Details the features of KONA 4 and 3G cards, including Video I/O.

Audio I/O

Describes the audio input/output options for KONA 4/3G.

UHD/4K Mode Capture and Playout

Describes 4K capture/playback capabilities.

KONA LHe Plus Features

Details features of the KONA LHe Plus card.

KONA LHi Features

Details features of the KONA LHi card.

KONA IP Features

Introduces KONA IP for IP-based workflows.

KONA 4/3G Connectors

Describes KONA 4/3G breakout cables and connectors.

Detailed Connector Descriptions

LHe Plus/LHi Connectors

Describes SDI, HDMI, and AES/EBU connectors for LHe Plus/LHi.

KONA 4/3G to K3G Box Connectors

8-Channel Digital AES/EBU Audio I/O

SDI Inputs & Outputs

KONA IP Connections

SFP Cages and Modules

Describes SFP cages and modules for KONA IP.

KONA IP Connections

Details the connectors for KONA IP.

Chapter 2: Installation

Installation Overview

Provides a summary of installation steps.

Card Placement

Discusses card placement recommendations for Mac and Windows.

Installing the KONA Card in a MacPro

Provides step-by-step instructions for MacPro installation.

Installing the KONA Card in a Windows PC

Provides step-by-step instructions for Windows PC installation.

Cabling the System

Explains how to make video and audio connections.

KONA 4/3G Connections

Typical KONA 4/3G System Connections

Illustrates system connections with diagrams and explanations.

LHe Plus Cable Connections

LHi Cable Connections

Typical System

Installing KONA Software

Provides instructions for installing KONA software.

Chapter 3: Operation

Using KONA with Professional Video /Audio Software

Explains how to use KONA with third-party software.

AJA Control Panel Overview

Introduces the AJA Control Panel software.

AJA Control Panel User Interface

Describes the UI elements of the Control Panel.

Format Screen Conversion

Controlling Application

Presets

Shared Preferences

Function Screens

Control

Format

Input Select

IP Output

IP Input

SDI Out

HDMI

Analog Out

Video Setup

Audio Setup

Conversion

Selects software conversion parameters (Mac only).

DS Keyer

Control Panel Operation of KONA Standard Mode

Control Screen

Explains how the Control screen directs video and output timing.

Default Output

Input Pass through

Playback Timing

Format Screen

Shows current video format and allows changes.

Video Format (Primary and Secondary)

Selects primary and secondary video formats.

Format Conversions

Cross-Conversion

Up Conversion

Down Conversion

Input Select Screen

Views input sources and maps audio channels.

Video Input

Selects and views detected video input format.

Audio Input

Selects audio source and maps channels.

IP Input Screen

Defines parameters for receiving IP network inputs.

IP Output Screen

Defines parameters for sending IP network outputs.

SDI Output Screen

Shows settings for both SDI outputs.

HDMI Screen

Details HDMI output options for 3G/LHi and input for LHi.

Select

KONA LHi HDMI Input Settings

Analog Out Screen

Shows settings for analog component/composite output.

Analog Output

Formats

Video Setup Screen

Shows settings for analog video output.

Audio Setup Screen

Shows settings for analog audio output.

Conversion Screen (Mac OS only)

Controls how card behaves with third-party apps (Mac only).

DS Keyer Screen

Describes the downstream keyer functionality.

LUT Screen

Specifies custom LUTs by creating and uploading files.

Timecode Screen

Selects timecode stream and monitors RP-188.

Timecode Input Settings

Timecode Output Settings

IP Network Screen

Inputs network parameters for KONA IP SFP cages.

Presets Screen

Saves and manages configurations as presets.

Firmware Screen

Accesses firmware update/changeover screen.

Control Panel Operation of KONA 4 and 3G in 4K Mode

Quadrant Mode

Describes Quadrant mode for 4K capture/output.

Format Screen in 4K Mode

Shows SDI inputs/outputs in 4K Quadrant mode.

4K Capture Mode

Configures SDI connectors for 4K capture.

SDI Output Screen in 4K Mode

Selects Primary or RGB for 4K output.

HDMI Screen in 4K Mode

Makes selections for Standard Mode with 4K format.

Analog Output Screen in 4K Mode

Makes selections for Standard Mode with 4K format.

Two Sample Interleave

Supports Two Sample Interleave for 4K/UHD up to 50 fps.

Who is Controlling KONA?

Explains how applications gain and relinquish control of the KONA output.

Using Multiple AJA Products

Using 8-bit Versus 10-bit Video

Chapter 4: Troubleshooting

If You Run Into Problems

Provides guidance on troubleshooting system issues.

Appendix A: Specifications

KONA 4 Specifications

Lists detailed specifications for the KONA 4 card.

KONA 3G Specifications

Lists detailed specifications for the KONA 3G card.

LHe Plus Specifications

Lists detailed specifications for the LHe Plus card.

KONA LHi Specifications

Lists detailed specifications for the KONA LHi card.

KONA IP Specifications

Lists detailed specifications for the KONA IP card.

Before Operation Please Read These Instructions

Warranty and Liability Information

Limited Warranty

Details the product warranty terms and conditions.

Limitation of Liability

States AJA Video's liability limits for product use.

Related product manuals

AJA KONA 4 User Manual

Table of Contents

Questions and Answers:

AJA KONA 4 Specifications

Summary

Chapter 1: Introduction

AJA Software & Utilities

System Requirements

KONA 4/3G Features

Audio I/O

UHD/4K Mode Capture and Playout

KONA LHe Plus Features

KONA LHi Features

KONA IP Features

KONA 4/3G Connectors

KONA 4/3G Connectors

Detailed Connector Descriptions

LHe Plus/LHi Connectors

KONA 4/3G to K3G Box Connectors

8-Channel Digital AES/EBU Audio I/O

SDI Inputs & Outputs

KONA IP Connections

SFP Cages and Modules

KONA IP Connections

Chapter 2: Installation

Installation Overview

Card Placement

Installing the KONA Card in a MacPro

Installing the KONA Card in a MacPro

Installing the KONA Card in a Windows PC

Installing the KONA Card in a Windows PC

Cabling the System

Cabling the System

KONA 4/3G Connections

Typical KONA 4/3G System Connections

LHe Plus Cable Connections

LHi Cable Connections

Typical System

Installing KONA Software

Installing KONA Software

Chapter 3: Operation

Using KONA with Professional Video /Audio Software

AJA Control Panel Overview

AJA Control Panel User Interface

AJA Control Panel User Interface

Format Screen Conversion

Controlling Application

Controlling Application

Presets

Shared Preferences

Function Screens

Control

Format

Input Select

IP Output

IP Input

SDI Out

HDMI

Analog Out

Video Setup

Audio Setup

Conversion

DS Keyer

Control Panel Operation of KONA Standard Mode

Control Screen

Default Output

Input Pass through

Playback Timing

Format Screen

Format Screen

Video Format (Primary and Secondary)

Format Conversions

Cross-Conversion

Up Conversion

Down Conversion

Input Select Screen

Input Select Screen

Video Input

Audio Input

IP Input Screen