Alcatel-Lucent 8028 - Sharing Features; Call Pick-up

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5 Sharing
5.1 Receivingsupervised call ringing
To receive the special ringing for calls to another number:
 Supervised call ringing programmed key
 Same key to cancel
5.2 Answering the generalbell
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
 Reach the “Menu“ page
 Pickup Generalbell
5.3 Manager/Assistant filtering
System configuration allows “Manager/Assistant“ groups to be formed, so that the manager’s calls can
be directed to one or more assistants.
From the manager or assistant telephone:
 Filter programmed key Incoming calls are filtered by a chosen person (assistant, etc.)
 Same key to cancel
Filtering is indicated on the manager's telephone by the icon corresponding to the “screening“
programmed key.
5.4 Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the
call on your own telephone.
If the telephone ringing is in your own pick-up group:
 Group call pick-up programmed key
If the telephone ringing is not in your pick-up group:
 Reach the “Menu“ page
 Pickup Set
 Enter the number of the ringing telephone
The system can be configured to prevent call pick-up on certain telephones.
5.5 Outside calls to the operator will ring on your telephone and you can
answer the call:
 Operator help programmed key
 Your telephone will ring at the same time as the switchboard
 Same key to cancel
Calls to the switchboard:
Calls to the switchboard will ring on your telephone
 Lift the receiver