L1 Service Manual TCL Communication Ltd.
2002D
Level 1 Service Manual
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Content
1. Level 1 repair process .................................................................................................................... 4
2. General Information about the product ........................................................................................ 4
3. Product Label ................................................................................................................................... 6
3.1. Label Zone definition ...................................................................................................................... 6
3.2. Commercial product Label example............................................................................................. 7
3.3. IMEI label print instruction ............................................................................................................. 7
3.4. Level 1 (L1) repair Spare Part List ................................................................................................ 8
3.5. Accessories ...................................................................................................................................... 8
3.5.1. Charger ...................................................................................................................................... 8
3.5.2. Headset ...................................................................................................................................... 9
3.6. Maintenance policy ......................................................................................................................... 9
3.6.1. For handset: .............................................................................................................................. 9
3.6.2. For standard accessories (charger and USB cable) ........................................................ 10
3.6.3. Engineer functionalities ......................................................................................................... 10
3.6.4. User Data Format reset introduction ................................................................................... 10
3.7. Product maintenance .................................................................................................................... 11
3.8. Warranty check .............................................................................................................................. 11
3.9. IMEI Check ..................................................................................................................................... 12
3.10. Humidity sensitive sticker Check ......................................................................................... 12
3.11. Visual Mechanical inspection ............................................................................................... 14
3.12. Accessories inspection .......................................................................................................... 14
3.13. Product maintenance steps .................................................................................................. 14
4. Software download ....................................................................................................................... 17
4.1 Install driver .................................................................................................................................... 18
4.2 SW download process .................................................................................................................. 20
4.3 Change CU ..................................................................................................................................... 23