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21
Accessories
(1)
.....................
The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
Battery USB cable
Stereo headset
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
22
Troubleshooting ................
Before contacting the service centre, you are advised to follow the instructions
below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its
performance.
• Use User Data Format
(1)
and the Mobile Upgrade tool to perform phone
formatting or software upgrading, (to reset User Data format, hold down #
while simultaneously pressing the power on/off key under power off mode).
ALL User phone data: contacts, photos, messages and files, downloaded
applications like MRE games will be lost permanently. It is strongly advised
to fully backup the phone data and profile via PC suite before doing
formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format
(1)
to reset the phone
or Mobile Upgrade to upgrade software
My phone has not responded for several minutes
• Restart your phone by pressing and holding the key
• If it still does not work, please use User Data Format
(1)
to reset the phone
or Mobile Upgrade to upgrade software
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key.
• Check the battery charge level
• If it still does not work, please use User Data Format
(1)
to reset the phone
or Mobile Upgrade to upgrade software
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