What to do if my Alcatel Cell Phone can't connect to the internet?
If your Alcatel Cell Phone can't connect to the internet, make sure Cellular Data internet service is included in your wireless service plan. Also, check your phone's settings to ensure Cellular Data is enabled or that you're connected to Wi-Fi.
What to do if my Alcatel A30 PLUS can't make outgoing calls?
If your Alcatel Cell Phone can't make outgoing calls, ensure you've dialed a valid number and touched Call. For international calls, verify the country and area codes. Confirm your phone is connected to a network that isn't overloaded or unavailable. Check your subscription status with your carrier and make sure you haven't barred outgoing calls or enabled airplane mode.
How to fix if my Alcatel A30 PLUS Cell Phone turns off by itself?
If your Alcatel Cell Phone is turning off by itself, first make sure you aren't accidentally pressing the Power key. Next, check the battery charge level. Finally, review your phone’s settings to see if there is a set time for the phone to turn off.
What to do if my Alcatel A30 PLUS can't connect to a network or 'No service' is displayed?
If your Alcatel Cell Phone displays 'No service' or can't connect to a network, try moving to another location. Check network coverage with your carrier, and ensure your SIM card is valid. Verify that your phone isn't in airplane mode. If you're outside your carrier's network, enable roaming in your phone’s settings, but be aware that roaming charges may apply.
What to do if my Alcatel Cell Phone has not responded for several minutes?
If your Alcatel Cell Phone becomes unresponsive, try turning it off by pressing and holding the Power key until it shuts down, then restart it. If your phone has a removable battery, you can also remove and re-insert the battery before restarting.
What to do if my Alcatel Cell Phone can't charge properly?
If your Alcatel Cell Phone isn't charging correctly, ensure you're using the charger that came with it. If your phone has a removable battery, make sure it's properly inserted and making good contact before plugging in the charger. Also, if the battery has been completely discharged for a long time, it may take about 10 minutes for the charging indicator to appear. Ensure charging occurs under normal conditions (0°C (32°F) to 55°C (131°F)). When abroad, verify voltage input compatibility and check the charging port for damage.
How to improve the sound quality of calls on my Alcatel Cell Phone?
To improve call sound quality on your Alcatel Cell Phone, adjust the volume during a call using the Volume key. Check the network strength and move to a location with a stronger signal. Also, ensure the receiver, connector, or speaker on your phone is clean.
General| Operating System | Android 7.0 (Nougat) |
|---|---|
| RAM | 2 GB |
| Internal Storage | 16 GB |
| Front Camera | 5 MP |
| SIM | Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) |
| Network | GSM / HSPA / LTE |
| Resolution | 720 x 1280 pixels |
| CPU | Quad-core Cortex-A7 |
| Expandable Storage | microSD |
| Battery | 3000 mAh |
| Dimensions | 8.5 mm |
| Display | 5.5 inches |
To Next Page
