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The sound quality of the calls is poor
You can adjust the volume during a call by pressing the
•
Volume key
Check the network strength
•
Make sure that the receiver, connector or speaker on your •
phone is clean
I am unable to use the features described in the
manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an Alcatel
•
accessory
When I select a number from my contacts, the
number cannot be dialled
Make sure that you have correctly recorded the number in
•
your file
Make sure that you have entered the country prefix when
•
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete
•
some files or save the files in the phone contacts (i.e. your
professional or personal directories)
My callers are unable to leave messages on my
voicemail
Contact your network operator to check service availability
•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly
•
entered in "Number"
Try later if the network is busy
•
The flickering icon is displayed on my standby
screen
You have saved too many short messages on your SIM card;
•
delete some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code
•
(Personal Unblocking Key)
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