Alcatel One Touch 997 Ultra User Manual (English)

Questions and Answers:

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jeffreyhillAug 31, 2025
Why I am unable to make outgoing calls with my Alcatel One Touch 997 Ultra Cell Phone?
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  Stephen LopezAug 31, 2025
  If you're unable to make outgoing calls with your Alcatel Cell Phone, ensure you've dialed a valid number. For international calls, verify the country and area codes. Check that your phone is connected to a network that isn't overloaded or unavailable. Also, confirm your subscription status with your operator (credit, SIM card validity, etc.), ensure you haven't barred outgoing calls, and that your phone isn't in flight mode.
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jessicamccoyAug 30, 2025
What to do if my Alcatel One Touch 997 Ultra displays 'Invalid SIM card'?
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  David BoydAug 30, 2025
  If your Alcatel Cell Phone displays 'Invalid SIM card', ensure the SIM card is correctly inserted. Also, check that the chip on the SIM card isn't damaged or scratched and that the SIM card service is active.
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Austin DyerAug 29, 2025
Why my Alcatel One Touch 997 Ultra cannot connect to the Internet?
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  susanpattersonAug 29, 2025
  If your Alcatel Cell Phone can't connect to the Internet, check that the IMEI number (press *#06#) matches the one on your warranty card or box. Ensure that your SIM card's internet access service is active and that your phone's internet connection settings are correct. Also, make sure you're in an area with network coverage, and if the issue persists, try connecting later or in another location.
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Melissa KiddAug 27, 2025
Why my Alcatel Cell Phone turns off by itself?
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  Barry MitchellAug 27, 2025
  If your Alcatel Cell Phone turns off by itself, ensure that your screen is locked when you're not using it and that the Power key isn't being accidentally pressed due to an unlocked screen. Also, check the battery charge level.
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Tony WilsonAug 26, 2025
Why my Alcatel Cell Phone cannot connect to a network or shows “No service”?
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  James ZhangAug 27, 2025
  If your Alcatel Cell Phone cannot connect to a network or displays “No service”, try connecting in another location. Verify network coverage with your operator and check that your SIM card is valid with them. You can also try manually selecting available networks or try connecting at a later time if the network is overloaded.
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jason96Aug 25, 2025
Why my Alcatel One Touch 997 Ultra cannot charge properly?
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  bthompsonAug 25, 2025
  If your Alcatel Cell Phone isn't charging correctly, ensure you're using an ALCATEL ONE TOUCH battery and the charger that came in the box. Verify the battery is correctly inserted and clean the contacts if they're dirty, inserting it before plugging in the charger. If the battery has been empty for a long time, it might take about 20 minutes for the charging indicator to appear. Also, make sure charging occurs under normal conditions (0°C to +40°C), and if you're abroad, confirm the voltage input is compatible.
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Ryan CarpenterAug 23, 2025
What to do if my Alcatel One Touch 997 Ultra has not responded for several minutes?
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  Kari GarciaAug 23, 2025
  If your Alcatel Cell Phone has not responded for several minutes, try restarting it by pressing and holding the Power key. Alternatively, remove and re-install the battery, and then restart the phone.

Alcatel One Touch 997 Ultra Specifications

General

Status	Discontinued
SIM	Mini-SIM
Display Type	IPS LCD
OS	Android 4.0 (Ice Cream Sandwich)
Chipset	Mediatek MT6577
CPU	Dual-core 1.0 GHz Cortex-A9
GPU	PowerVR SGX531u
Card Slot	microSDHC (dedicated slot)
Main Camera	8 MP, AF
Main Camera Features	LED flash
Main Camera Video	720p@30fps
Selfie Camera	VGA
Loudspeaker	Yes
3.5mm Jack	Yes
WLAN	Wi-Fi 802.11 b/g/n, hotspot
Bluetooth	3.0, A2DP
GPS	Yes, with A-GPS
USB	microUSB 2.0
Sensors	Accelerometer, proximity, compass
Stand-by	Up to 400 h (2G) / Up to 400 h (3G)
Internal Storage	4GB
Radio	FM radio
Battery Type	Li-Ion 1800 mAh battery
Talk time	Up to 5 h (3G)
Colors	Black, White
Display Resolution	480 x 800 pixels