Ŷ chapter 5 troubleshooting
5-4
Audio Problems
No audio output -
Software volume control is turned down in Microsoft Sound
System or is muted. Double-click the speaker icon on the lower
right corner of the taskbar to see if the speaker has been muted
or turned down all the way.
Most audio problems are software-related. If your
computer worked before, chances are that the software may
have been set incorrectly.
Go to [Start > Settings > Control Panel] and double-click
the sounds and audio devices icon. In the Audio page, make
sure that Realtek HD Audio is the default playback device.
Sound cannot be recorded -
Double-click the speaker icon on the lower right corner of
the taskbar to see if the microphone has been muted.
1. Click Options and select Properties.
2. Select Recording and click the OK button.
3. After clicking the OK button, the recording volume control
panel will appear.
Go to [Start > Settings > Control Panel] and double-click
the multimedia icon (or sounds and audio devices icon). In the
Volume or Audio page, make sure that Realtek HD Audio is the
default recording device.
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