84 | Troubleshooting
Cannot select
10-bit color
Unable to select 10-
bit color from the
connected computer
• If your computer is equipped with
an NVIDIA graphics card, go to
NVIDIA control panel >
Resolutions > Output Color
Depth, select 10 bpc (bits per color)
from the Color Depth drop-down
menu, and click Apply.
• For your computer is equipped with
an AMD graphics card, go to AMD
RADEON PRO AND AMD
FIREPRO SETTINGS > Display >
Color Depth, and select 10
bpc
from the drop-down list.
Cannot adjust
the lighting using
AWCC
No LIGHTING
panel
Ensure that the supplied USB 3.2
Gen
1 (5 Gbps) upstream cable is
properly connected to your monitor
and computer.
Cannot adjust
the gaming
features using
AWCC
No SETTINGS panel • Check whether the signal cable is
plugged in properly. Re-plug the
signal cable as necessary.
• Reboot your computer.
Common
symptoms
What you
experience
Possible solutions
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