Alpine WIN730 - User Manual

WIN730
Rainforest Waterfall Fountain
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
 Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage and is considered
negligence and will, therefore not be covered under this warranty. The use of “hard water”
and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,
and use of such additives/cleaners, will also void the warranty. Please note: for fountains,
it is normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation
 Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
 Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show
proof of purchase, provide photographs and any other information needed to validate your
claim. This may be necessary to distinguish between a partial or complete replacement of
a defective product. The warranty does not cover any items with multiple parts; the
warranty will ONLY cover the individual component of the unit/item that may be
defective. Replacement parts can be made available to a consumer through the original
selling party, or an approved parts retailer. If this is not an option, contact our customer
service department. Item is covered under one year limited warranty from the date of
purchase. When requesting replacement parts due to a warranty claim after 30 days of
purchase, credit card information will be requested for shipping charges.
 Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim

Summary

Limited Warranty Information

Water Damage Exclusions

Details warranty exclusions related to extreme temperatures, freezing, and improper cleaning.

Paint & Color Fading

Explains natural color fading and warranty coverage for severe fading within the first year.

Warranty Claim Procedure

Outlines steps for filing a warranty claim, including proof of purchase and contact.

Items Not Covered by Warranty

Lists damages not covered by the limited warranty, such as transit and neglect.

Product Assembly and Usage

Assembling Your Fountain

Instructions for connecting tubing, LED lights, and adding water to the fountain.

Troubleshooting Pump Issues

Addresses common pump problems like failure to run, spewing, or abnormal noises.

Fountain Care and Maintenance

Recommends cleaning formulas and best practices for fountain upkeep.

Safe Operation Cautions

Lists essential safety precautions for operating and handling the fountain.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features
5. Warranty Information

This document describes the Alpine WIN730 Rainforest Waterfall Fountain, a decorative water feature designed for both aesthetic appeal and ease of use.

Function Description

The Alpine WIN730 Rainforest Waterfall Fountain is a self-contained water feature that circulates water to create a continuous waterfall effect, enhanced by LED lighting. It is designed to add a tranquil and visually appealing element to indoor or outdoor spaces. The fountain operates by pumping water from a basin through tubing to the top, allowing it to cascade down multiple levels, mimicking a natural waterfall.

Important Technical Specifications

The manual does not explicitly list detailed technical specifications such as pump flow rate, power consumption, or dimensions. However, it does mention key components:

• Fountain: The main decorative structure.
• LED Lights: Integrated lighting to enhance the visual effect, especially in low light.
• Submersible Pump: The heart of the water circulation system, designed to be fully submerged in water.
• Transformer: Converts household electricity to the appropriate voltage for the pump and LED lights.
• Back Cover: A component, likely for aesthetic or protective purposes.

The manual also notes that the fountain is not manufactured to withstand extreme temperatures, and improper storage that allows water to freeze within the product may cause damage. It also advises against operating with water above 90°F (32°C) or 30°C (86°F) (note: there's a slight discrepancy in the temperature values provided in the manual, 90°F vs 30°C, which are not equivalent).

Usage Features

The fountain is designed for straightforward assembly and operation:

• Assembly:
  • Unpack all components carefully.
  • Connect the vinyl tubing to the water pump from inside the fountain.
  • Adjust the flow control on the pump to the lowest setting to minimize splashing during initial setup.
  • Connect the LED light strands to the transformer.
  • Gently pour water into the fountain, ensuring the pump is completely submerged and the water runs clear.
  • Plug the transformer and pump cord into a local power supply, ensuring the power source is dry and away from water.
  • Note: Distilled water is recommended to prevent scale build-up. The pump may take up to 5 minutes to expel air and begin flowing properly during the first operation.
• Flow Control: The pump includes a flow control mechanism to adjust the water flow intensity.
• Water Type: Uses with clean water only. Distilled water is recommended to prevent mineral build-up.
• Placement: The power source for the transformer and pump should always be kept in a dry place.
• Splashing: Some splashing is normal for fountains, and protecting immediate surfaces is not the responsibility of Alpine Corporation.

Maintenance Features

Proper maintenance is crucial for the longevity and optimal performance of the fountain:

• Cleaning:
  • Always unplug the pump from the electrical outlet before cleaning or handling.
  • Periodically change water and clean the pump to keep it free from micro-organisms.
  • The use of "hard water" and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean and use of additives/cleaners will void the warranty.
  • Alpine's all-natural cleansing formula is recommended to eliminate foam, lime scale, calcium buildup, fight mineral deposits, keep water crystal clear, prevent staining, remove organic contaminants, and treat discolored water. This formula also helps prevent pump damage due to hard water build-up.
  • Specific Alpine cleansing product recommendations are provided based on fountain size: PPL100 for fountains holding up to 7 liters of water, and PPL102 for larger fountains holding over 7 liters of water. More information is available at www.alpine4u.com.
• Pump Maintenance:
  • If the pump fails to run, check the circuit breaker, try a different outlet, check for kinks or obstructions in tubing, and inspect the rotor for jams or breakage.
  • If the pump "spews," check the water level to ensure the pump is fully submerged.
  • If the pump makes abnormal loud noises, disconnect it, remove the front cover and plate, carefully pull out the impeller/rotor assembly, rinse it with clean water, and clean the cavity. Contact the retailer if breakage or damage is found.
• Storage: Disconnect and store the unit in a dry place if not in use for an extended period.
• General Cautions:
  • Do not operate with water above 90°F or 30°C.
  • Do not lift, carry, or pull the pump by the power cord.
  • Do not exceed the maximum voltage and wattage on the transformer.
  • NEVER LET THE PUMP RUN DRY, as this can damage the pump.
  • The paint and color may naturally erode over time due to water exposure; this can be touched up with standard paint. Severe or complete fading within the first year is covered under warranty, excluding natural erosion.

Warranty Information

The product comes with a one-year limited warranty from the date of purchase.

• Coverage: Repair or replacement at Alpine's discretion for defects. The warranty covers only the individual defective component in multi-part items.
• Requirements for Claim: A valid proof of purchase with the date clearly indicated, and photographs of defective merchandise are required.
• Voided Warranty: The warranty is void if the product has been damaged by:
  • Accident, misuse, negligence, improper installation, or modifications.
  • Freezing water damage, hard water damage.
  • Failure to keep the unit clean and free of harmful additives (e.g., bleach, chlorine) that affect paint and/or parts.
  • Damages caused in transit.
  • Inadequate care and/or neglect.
  • Environmental and/or natural elements.
  • Immersion in water (unless specified).
  • Improper installation/storage and/or maintenance.
• Exclusions: The warranty does not cover additional charges for installation, removal, disposal, shipping, or consequential damage associated with any warranty claim.
• Claim Procedure: Contact the retailer where the product was purchased. If not possible, contact Alpine Corporation at www.alpine4u.com. For replacement parts requested after 30 days of purchase, credit card information will be requested for shipping charges.

Alpine WIN730 Specifications