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Learn to search for programs and find viewing information using the guide.
Master DVR playback features like pausing, rewinding, and instant replay.
Steps to set up and modify your personal identification number (PIN).
Learn to block specific channels, ratings, or programs using parental settings.
Customize your DVR experience and manage program library settings.
Step-by-step guide to recording a program you are currently watching.
How to record an entire series from the program guide or while watching.
Find and play your recorded shows from the Recorded List.
Pick up watching a recorded program exactly where you left off.
Modify or cancel programs that are scheduled for future recording.
Options to stop or adjust the record time for a program currently recording.
Understand how recordings are automatically grouped into folders.
Learn how to cancel individual programs or entire series from recording.
Steps to delete individual programs or entire folders from your DVR.
Use the Clean-up feature to delete programs or folders efficiently.
This manual describes the features and functions of a Digital Video Recorder (DVR) service, designed to enhance the television viewing experience by providing extensive control over live and recorded programming. The service allows users to record, store, and manage their favorite TV shows and movies with ease, offering flexibility in how and when content is consumed.
The DVR service enables users to record up to 15 shows simultaneously, even while watching a live or previously recorded program from any cable box within the household. It boasts a substantial storage capacity, capable of holding up to 300 hours of Standard Definition (SD) content or 75 hours of High Definition (HD) content in a personal program library. A key feature is the ability to start watching a recorded show in one room and seamlessly finish it in another, providing a truly integrated whole-home viewing experience.
Beyond recording, the DVR offers advanced playback controls for live television. Users can rewind live TV to catch anything they might have missed and pause any live TV show for up to 15 minutes, resuming playback without losing their place. An instant replay function allows viewers to immediately re-watch the last 15 seconds of a live program or recording, with additional presses jumping back in 15-second increments. For those who have paused or rewound live TV, a dedicated "LIVE" button allows them to quickly return to the live broadcast.
The service also includes robust organizational tools. Recordings can be organized into folders for easy access, helping users keep their content library tidy. For series, the DVR can automatically group episodes into folders, with HD programming always grouped into a dedicated HD recording folder. Users can set preferences for recording individual shows or entire series, simplifying the process of capturing their favorite content. This includes adjusting record settings during a show if it runs longer than expected.
Parental controls are a significant aspect of the DVR's functionality, empowering users to manage what content is accessible to different household members. These controls allow for blocking programs by rating, channel, or specific titles, and even hiding blocked titles from the program guide. A Personal Identification Number (PIN) system ensures that only authorized users can access blocked content or modify parental control settings.
The DVR service is designed for intuitive use, primarily through the remote control and the on-screen interface. The "GUIDE" button provides access to a program guide that displays programming for the next 12 days, allowing users to navigate listings by moving up/down/left/right, scrolling page by page, or entering a channel number directly. Pressing "INFO" once in the guide or twice while watching a program brings up detailed information, offering options to watch the program, find other showings or episodes, search for similar programming ("More Like This"), rate programs (or series), and record or cancel recordings.
Recording a program is straightforward. While watching a show, pressing "REC" brings up recording options, allowing users to instantly record the program with default or personalized settings. To record from the program guide, users navigate to the desired program and follow similar steps. For series, the DVR offers the option to record an entire series, with customizable settings for episode selection (e.g., all episodes, new episodes only, or episodes airing at a specific time/day), playback format (HD, SD, or both), retention duration (e.g., until deleted, 14 days, or until space is needed), and stop time (on time or up to 3 hours after airing).
Accessing recorded content is done via the "DVR" button on the remote or by tuning to Channel 1001, which displays the "Recorded List." From here, users can highlight a program and select "Play" to begin watching. The multi-room viewing capability allows users to stop a program in one room and resume it in another by accessing the Recorded List on the new TV and selecting "Resume." The DVR also features automatic bookmarking, ensuring that if a user is interrupted while watching a recorded program, they can pick up exactly where they left off.
Managing scheduled recordings is also user-friendly. The "Scheduled List" within the DVR menu allows users to edit individual scheduled recordings or modify series recordings. This includes changing options like playback format, retention, and stop times. When modifying a series, changes only apply to future episodes, not those already recorded. Users can also cancel scheduled programs or entire series from this list.
The DVR provides tools to monitor and manage recording space. The "Clean-up My DVR" option, accessible from the Recorded List, displays the percentage of space used and available. From this screen, users can easily delete individual programs or entire folders to free up space.
For managing the DVR on the go, the service integrates with the Optimum App and optimum.net. Users can sign in with their Optimum ID and password to schedule recordings, manage their library, and control their DVR remotely, offering convenience and flexibility.
While the DVR service is largely self-maintaining, the manual provides troubleshooting tips for common issues. If there's no picture or a blue/black screen, users are advised to check that the TV and cable box are plugged in, powered on, and all connections are secure. A common fix for many issues is to reset the cable box by unplugging its power cord for about five seconds and then plugging it back in, allowing approximately 3 minutes for it to reboot.
Ensuring the TV is on the correct input is another crucial step, which can be adjusted using the "TV INPUT" button on the Optimum remote or the TV manufacturer's remote. For optimal HD picture quality, users are directed to visit optimum.net/picturequality for guidance. If recordings cannot be found when pressing "DVR," tuning to Channel 1001 is suggested as an alternative way to access the "Recorded List." For any further questions or issues, the manual directs users to optimum.net/support for additional online resources and assistance.
The service also offers parental control maintenance, allowing users to update their PIN or modify blocking preferences as needed. This ensures that the content restrictions remain current with household viewing policies. The ability to enable or disable folders for organizing recordings provides a level of customization for how the recorded library is presented, catering to individual preferences.
General| Brand | Altice |
|---|---|
| Video Output | HDMI |
| Voice Remote | Yes |
| DVR Capabilities | Yes |
| Connectivity | Wi-Fi, Ethernet |
| Resolution Support | 4K |
| Streaming Apps | Netflix, YouTube, Amazon Prime Video |
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