Alva GH301 - Trouble Shooting Guide; After Sales Service

TROUBLE SHOOTING GUIDE
TROUBLE CAUSE REMEDY
Odour Combustion N/A - The
combustion process
will always cause an
odour
Strong odour Incorrect gas
mixture
Unburned gas leak
Obtain LPG only
from reputable LPG
dealers
Perform a leak test
Always ensure there
is proper ventilation
Burns then dies Over-lled cylinder
Ventilation
Empty cylinder
Return to gas
supplier
Make sure the room
has adequate
ventilation
Replace with a full
cylinder
Heater does not
light up
Empty cylinder
No gas ow
Replace with a full
cylinder
Open cylinder valve
AFTER SALES SERVICE
MANUFACTURED FOR AND DISTRIBUTED BY
Alva Marketing (Pty) Ltd
P.O. Box 30014
Tokai, 7966
Tel: 021 442 1540
E-mail: info@stingray.co.za
www.alva.co.za
@StingrayGroupSA
www.facebook.com/AlvaGas
TOLL FREE NUMBER 086 100 ALVA (2582)
10
If you are still unable
to correct the problem
with the information
in this guide , then
you need to contact
your nearest dealer or
manufacturer.
Should you experience
problems with this
gas heater, carry out
the necessary checks
as per the Trouble
Shooting Guide .
If you are still unable
to correct the problem
with the information
in this guide, then
you need to contact
your nearest dealer or
manufacturer.