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General| Product Name | ALZA PETKIT Eversweet 3 |
|---|---|
| Category | Pet Care Product |
| Type | Pet Water Fountain |
| Power Supply | 5V |
| Indicator Light | Yes |
| Cleaning | Dishwasher Safe |
| Target animal | Cats and Dogs |
| Capacity | 2.5L |
Advanced safety system ensuring continuous water supply during power outages.
Automatically removes floating hair from water surface for cleaner drinking.
Unpack the main body and all parts, and soak the filter thoroughly before installation.
Soak the filter in water for 5 minutes, rinse, and repeat for optimal performance.
Assemble the drinking tray, filter, and filter tray, then tighten clockwise.
Align the pump and outlet ports correctly when installing the filter tray into the main body.
Learn how to refill the water storage barrel using two different methods.
Connect the USB power cord to turn on the device and check initial status indicators.
Red light indicates low water level; refilling restores normal operation.
Flashing lights indicate backup battery status: red for low power, green for normal.
Red light signifies filter replacement is needed; reset after replacement.
Clean the barrel and device components using appropriate methods, avoid harsh chemicals.
Replace filter every 30-60 days or when indicator light shows, soak new filter first.
Clean the silent pump weekly to prevent clogging and ensure water quality.
Find answers to common questions regarding product use and troubleshooting.
Addresses issues like water ingress into the power base and abnormal sounds.
Troubleshoots problems with indicator lights not functioning correctly.
Explains common phenomena like black powder in water and pump sounds.
Diagnoses reasons for no water outflow when switched to normal mode.
Identifies causes for small water outflow and solutions.
Addresses overflow issues caused by filter or pipe clogging.
Explains why outflow might stop during battery mode sleep time.
Instructions for proper disposal of electrical and electronic equipment.
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