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Amazfit Bip S Lite FAQ
1. Band Size
Devices are brand new shipped in box and only fits wrists up to 8 inches if the band is broken wrist may be to big for the
watch
2. Blurred screen and buttons not working.
Device is not blurred as the screen is not AMOLED like other models as states in description it’s transflective with always
on Display and as a result the side button after holding for ten seconds will only restart the device to get to app must
swipe to the left , the side button doesn’t take you to the apps like other models.
3. Watch came pre-set up as if it had been returned and not reset.
Watch can’t be preset as all devices are brand new as we don’t refurbish our devices , unless Amazon took a return and
because it looked unopened put it back as new stock
4. Bip S does not track steps accurately.
Amazfit has a finely tuned algorithm for step counting. The algorithm is designed to look for motion patterns that are
most indicative of people walking. The algorithm determines whether a motion's size is large enough by setting a
threshold. If the motion and its subsequent acceleration measurement meet the threshold, the motion will be counted
as a step. If the threshold is not met, the motion won’t be counted as a step. Other factors can create enough
acceleration to meet our threshold and cause some over counting of steps, such as shaking hands or moving arms.
Equally, it's possible for the algorithm to undercount (not meet the required acceleration threshold). Examples include
walking on a very soft surface such as a plush carpet or you didn't move your arms when walking.
5. The sleep tracker is not accurate
Customer may not have the sleep tracker enable although it is turned on by default ,
Wear your watch to sleep and the watch will automatically identify your sleep status, as well as accurately record and
analyze how long each stage lasts including deep sleep, light sleep, awake times, REM (for devices that support
REM), naps (for devices that support naps), and sleep breathing quality (for devices that support sleep breathing
quality).
Sleep detection is mainly based on "body movement" + "heart rate". Body movement refers to physical activity, more
specifically, the wrist activity of wearing a band/watch (so there may be differences in the results of wearing sleep).
When the body movement is small and the heart rate is low during sleep, it is considered deep sleep. Conversely, when
the body movement is vigorous and the heart rate is high, it is considered light sleep. If you woke up but in a completely
still state, the device may judge that you are sleeping. However, if you turned over during sleep, the device may judge
that you are awake.
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