Fitbit
Amazon EU
Useful Information :
Fitbit Customer Support is available via
help.fitbit.com
For troubleshooting and replacements, see the guides here or visit the Fitbit website https://help.fitbit.com
Users Manuals : https://help.fitbit.com/articles/en_US/manuals.htm
Consumer Electronics Service GuideUpdated – May 2022
Need to know for Android :
Product Compatibility / Minimum Requirements :
The Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit
products and services, you must install the Fitbit app on a compatible device running one of the
following operating systems:
● Apple iOS 14 or higher
● Android 10 or higher
● See additional tips for Android phones and tablets.
For more information, visit : https://www.fitbit.com/global/us/technology/compatible-devices
(Please note, these are subject to change, visit the link above for the most up to date information)
Manufacturer’s Guarantee: 2 Years
To make sure your Fitbit device syncs and receives notifications from your Android phone,
open the Settings app on your phone and confirm or adjust the following settings:
● Turn off background restrictions or limitations:
1. Go to Apps & Notifications > Fitbit app.
2. Tap Background restrictions or Background limits to turn off the setting.
● Turn off battery limitations:
1. Go to Apps > Fitbit app > Advanced > Battery > Battery optimization.
2. Change the view to All apps.
3. Search for the Fitbit app and choose Not optimized.
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