Appendix  ·  167KINDLE DX USER’S GUIDE 3
rd
 EDITION
WARRANTY INFORMATION FOR MODEL NUMBER D00801
ONE-YEAR LIMITED WARRANTY FOR MODEL NUMBER D00801
This Warranty is provided by Amazon Fulfillment Services, Inc., 1200 12th Ave South, 
Suite 1200, Seattle, WA 98144-2734, United States, for the Kindle Device Model 
Number D00801 (the “Device”).
We warrant the Device against defects in materials and workmanship under ordinary 
consumer use for one year from the date of original retail purchase. During this 
warranty period, if a defect arises in the Device, and you follow the instructions for 
returning the Device, we will, at our option and to the extent permitted by law, either 
(i) repair the Device using either new or refurbished parts, (ii) replace the Device with 
a new or refurbished Device, or (iii) refund to you all or part of the purchase price of 
the Device.
This limited warranty applies to any repair, replacement part or replacement Device 
for the remainder of the original warranty period or for ninety days, whichever period 
is longer. All replaced parts and Devices for which a refund is given shall become 
our property. This limited warranty applies only to hardware components of the 
Device that are not subject to accident, misuse, neglect, fire or other external causes, 
alterations, repair, or commercial use.
Instructions. Please contact Customer Service for specific instructions about how to 
obtain warranty service for your Device:
E-mail: 
kindle-cs-support@amazon.com
Phone: 
within the U.S.: 1-866-321-8851 (toll free) 
outside the U.S.:  1-206-266-0927 (charges will apply)
In general, you will need to deliver your Device in either its original packaging or in 
equally protective packaging to the address specified by Customer Service. Before you 
deliver your Device for warranty service, it is your responsibility to back up any data, 
software, or other materials you may have stored or preserved on your Device. It is 
possible that such data, software or other materials will be lost or reformatted during 
service, and we will not be responsible for any such damage or loss.