American Flyer Bikes Warranty"
At American Flyer Bikes, we take great pride in the quality and durability of our products. We’re confident
that you will be impressed as well, and we stand behind all of our products.
Every bike/e-bike we sell is covered by a limited 1-year warranty against manufacturing defects subject to
the terms below:
Covered Products:
1. This warranty applies only to products, parts, & components (hereafter PRODUCTS) that have been
manufactured, assembled, or sold in new condition by American Flyer Bikes/American Flyer Bicycle, LLC.
(hereafter, AFB).
2. This warranty applies only to replacement/repair of PRODUCTS in case of a manufacturing flaw in
materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all
exclusions, limitations, and procedures explained below.
3. This warranty is not transferable in any way and may not be exercised by anyone other than the original
retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of
the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in
new condition either:
A. directly from AFB, or
B. from an authorized dealer of AFB who in turn purchased or received the bike directly from AFB
(e.g., this warranty does not apply to used or second-hand bikes, nor does it apply to pre-owned
PRODUCTS).
Warranty Period:
1. Battery packs are covered under warranty up to 70% capacity for a period of 1 year, or until the cumulative total lifetime
battery charging exceeds 1000 times the battery’s initial nominal charge capacity
2. Other electronic components are covered under warranty for a period of 1 year from the date of purchase
3. Bicycle frames are covered by a lifetime warranty.
4. For all other PRODUCTS, this warranty expires 1 years from the date the PRODUCTS were delivered to the BUYER,
unless excluded from warranty or otherwise voided from coverage under warranty
Warranty Exclusions:
The intent of this warranty is to ensure that the BUYER of any new PRODUCTS sold by AFB or any AFB
product sold by an authorized AFB dealer will receive a quality product, free of manufacturing flaws. This
warranty should not be considered to be an insurance policy against any damage occurring after the products
are received, nor as explicit or implicit acceptance by AFB of responsibility for the consequences resulting
from the failure of any PRODUCTS, irrespective of whether the failure itself is covered by this warranty.
In addition, the following situations are excluded from this warranty or lead to exclusion from this warranty:
1. Warranty claims not made in accordance with Warranty Claims Process (explained below)
2. PRODUCTS with technical alterations that have been made without the approval of the manufacturer
3. PRODUCTS with alterations to or additions to which use incompatible or non-original parts
4. Damage to or failure of PRODUCTS resulting from weather or ordinary wear and tear.
5. Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after
possession of the PRODUCTS has been transferred to the BUYER.
6. PRODUCTS that haven’t been manufactured or sold by AFB
7. Incidental/consequential damage or injury
8. PRODUCTS that have been used or transported inappropriately or improperly (e.g., by loading a AFB bike
above the maximum weight recommendation)
9. PRODUCTS with damage resulting from improper maintenance (e.g., storing battery fully discharged over
the winter)
10. Any electrical component that has been opened, altered, partially disassembled, or completely
disassembled except by AFB or an authorized AFB dealer.
11. Any PRODUCTS that have been disassembled in a manner not authorized by AFB or that have had
repairs attempted by anyone not authorized by AFB.
12. PRODUCTS that have been damaged due to improper adjustment or worn components
13. PRODUCTS with damage resulting from an accident
14. PRODUCTS that have been lent, leased, or rented commercially
15. Bicycles not registered with AFB by the BUYER within 90 days of delivery/sale
16. Warranty shall not apply to PRODUCTS and/or situations in accordance with the terms of a specific sale
(e.g., scratches and dents to scratch & dent discounted merchandise)
17. Cleaning of any PRODUCTS
18. PRODUCTS that were not purchased by BUYER in new condition
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