Andrea NC-185VM - User Manual

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C46-5435 Rev K

NC-185VM USB

STEREO H EAD SET

C46-5435 Rev K

This product features state-of-the-art, noise

canceling microphone technology that removes

background noise and speaker noise for

optimal intelligibility. Users receive:

• Andrea microphone technology in a

high-fidelity headset that can be easily

folded flat for convenient storage

• A quality metal flex boom which keeps the

microphone accurately positioned in place

• Increased speed and accuracy of PC speech-

driven applications

• Cable module with earphone volume control

and microphone on/off mute switch.

CONNECTING THE HEADSET TO YOUR

COMPUTER:

WARRANTY INFORMATION

Please visit our website at:

www.andreacommunications.com/warranty

for all warranty information.

Congratulations on your purchase of the

Andrea NC-185VM USB Stereo Headset!

TROUBLESHOOTING

No sound from headset ear phone while an

audio CD plays from computer.

A. Check all connections.

B. Check sound and audio device's properties

that Andrea USB audio device is selected.

C. Check output volume level adjustment in

software and on cable module.

Microphone does not record sound when

using a voice-recording application.

A. Check all connections.

B. Check sound and audio device's properties

that Andrea USB audio device is selected.

C. Bring the microphone closer to your mouth.

D. Check input control for proper level in

software.

E. Check that microphone is not muted on

cable module or in the PCs microphone

audio panel.

1. Plug the headset USB connector into a USB

slot on your computer.

2. Fit the adjustable headband over your head

to secure the headset with the speaker

resting comfortably on your ear and the

temple pad about one to two inches over

the other ear. Note: The microphone boom

can rotate to adapt to either the right or left

side of your head.

3. Adjust the microphone boom so that the

microphone is approximately 3/4" in front of

your mouth, making sure that you are

talking into the voice side of the

microphone, indicated by the white dot.

TECHNICAL SERVICE

We hope that you enjoy your Andrea

NC-185VM USB Headset. If you have additional

questions, please visit our website at:

www.andreacommunications.com/support

or call Andrea Communications Technical

Service team at 1-800-442-7787 (USA &

Canada) for assistance.

FEATURES INCLUDE:

PureAudio

• Patented noise reduction speech enhancement

algorithm.

• Designed for hi-fidelity sound quality and compatible

with speech recognition software.

• Reduces repetitive background noise on both

acoustic and electronic system noise.

• Can be utilized on microphone output and received

earphone audio.

• Software compatible with: Mac OSX, Windows XP, Vista

and Windows 7 and 8 operating systems.

AudioCommander

• A virtual dashboard to audio features and functions.

• 10-band graphic equalizer with built-in presets.

• Microphone volume control with audio enhancements.

• Basic voice recorder.

• Software compatible with: Windows XP, Vista and

Windows 7 and 8 operating systems.

Enhance your Andrea Communications USB

Headset with a download of patented audio

enhancement software PureAudio

™

Voice

Solutions from our partner Andrea Electronics

Corporation:

http://www.andreaelectronics.com/acl/

audiocommander

Need help?

Do you have a question about the Andrea NC-185VM and is the answer not in the manual?

Summary

Connecting the Headset to Your Computer

Troubleshooting

No sound from headset ear phone

Troubleshoot no sound from headset earphone when audio CD plays from computer.

Microphone does not record sound

Troubleshoot microphone not recording sound in voice-recording applications.

Product Features

AudioCommander

Virtual dashboard for audio features with 10-band EQ, mic volume control, and basic recorder.

PureAudio

Patented noise reduction and speech enhancement algorithm for hi-fidelity sound.

The Andrea NC-185VM USB Stereo Headset is a high-fidelity audio device designed for clear communication and comfortable use with computers. It incorporates advanced noise-canceling microphone technology to ensure optimal intelligibility by removing background and speaker noise.

Function Description:

The primary function of the NC-185VM USB Stereo Headset is to provide a reliable and high-quality audio interface for computer-based communication and applications. It allows users to listen to audio and speak into a microphone, making it suitable for tasks such as voice recording, online meetings, speech-driven applications, and listening to multimedia. The headset connects to a computer via a standard USB port, ensuring broad compatibility.

Usage Features:

The headset is designed with user convenience and comfort in mind.

Microphone Technology: It features Andrea's patented noise-canceling microphone technology, which actively reduces ambient background noise and speaker noise. This ensures that the user's voice is transmitted clearly, enhancing the accuracy of speech recognition software and the clarity of conversations.
High-Fidelity Audio: The headset delivers high-fidelity sound quality for both listening and speaking, making it suitable for various audio applications.
Foldable Design: The headset can be easily folded flat for convenient storage and portability, making it ideal for users who travel or have limited desk space.
Adjustable Microphone Boom: A quality metal flex boom allows the microphone to be accurately positioned. The boom can rotate, enabling the user to wear the microphone on either the right or left side of their head. For optimal performance, the microphone should be positioned approximately 3/4" (20 mm) in front of the mouth, with the white dot on the microphone indicating the voice-receiving side facing the user's mouth.
Adjustable Headband: The headband is adjustable to ensure a secure and comfortable fit for various head sizes. The speaker should rest comfortably on one ear, with the temple pad positioned about one to two inches over the other ear.
In-Line Cable Module: The headset includes a cable module with integrated controls for easy access. This module features an earphone volume control, allowing users to adjust listening levels directly, and a microphone on/off mute switch, providing quick control over microphone input.
USB Connectivity: The headset connects to any standard USB slot on a computer, ensuring plug-and-play functionality without the need for additional drivers in most cases.
Software Enhancements (Optional): Users can enhance the headset's capabilities by downloading optional software from Andrea Electronics Corporation.
- AudioCommander®: This virtual dashboard provides access to various audio features and functions. It includes a 10-band graphic equalizer with built-in presets, microphone volume control with audio enhancements, and a basic voice recorder. It is compatible with Windows XP, Vista, Windows 7, and Windows 8.
- PureAudio™: This patented noise reduction speech enhancement algorithm is designed for high-fidelity sound quality and is compatible with speech recognition software. It reduces repetitive background noise from both acoustic and electronic systems. PureAudio™ can be applied to both microphone output and received earphone audio. It is compatible with Mac OSX, Windows XP, Vista, Windows 7, and Windows 8.

Maintenance Features:

While the manual does not explicitly detail maintenance features, it provides troubleshooting steps and technical service information to ensure the longevity and proper functioning of the device.

Troubleshooting Guide: The manual includes a section to help users resolve common issues such as no sound from the earphone or the microphone not recording. This involves checking connections, verifying sound and audio device properties (ensuring "Andrea USB audio device" is selected), adjusting volume levels, positioning the microphone correctly, and checking mute settings.
Technical Service: For additional questions or issues not covered in the troubleshooting guide, users can visit the Andrea Communications website or contact their Technical Service team via phone.
Warranty Information: Comprehensive warranty information is available on the Andrea Communications website, providing details on coverage and support for the product.

The Andrea NC-185VM USB Stereo Headset is a robust and user-friendly audio solution designed to deliver clear communication and comfortable use in a variety of computer-based applications, supported by optional software enhancements and accessible technical support.

Andrea NC-185VM Specifications

General

Headset type	Binaural
Product type	Headset
Product color	Black, Silver
Wearing style	Head-band
Control unit type	In-line control unit
Recommended usage	Office/Call center
Charging stand	-
USB connector	USB Type-C
Connectivity technology	Wired
Impedance	32 Ω
Driver unit	40 mm
Ear coupling	Supraaural
Headphone frequency	50 - 20000 Hz
Maximum input power	40 mW
Headphone sensitivity	114 dB
Microphone type	Boom
Microphone frequency	100 - 10000 Hz
Microphone sensitivity	-44 dB