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Using custom operating system software may cause your device and applications to work
improperly. Your carrier may not permit users to download certain software, such as custom
OS. If your carrier prohibits this, if you attempt to download software onto the device without
authorization, you will be notified on the screen that the device will no longer operate and be
instructed to power down the device. You must then contact your carrier to restore the device
to the carrier authorized settings. ANS disclaims liability for removal or reinstallation of the
product, for geographic coverage, for inadequate signal reception by the antenna or for
communications range or operation of the cellular system as a whole. When sending your
wireless device to ANS for repair or service, please note that any personal data or software
stored on the device may be inadvertently erased or altered. Therefore, we strongly
recommend you make a back up copy of all data and software contained on your device
before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-
party software applications, ringtones, games and photos) and any other data added to your
device.
In addition, if your wireless device utilizes a multimedia card, please remove the card before
submitting the device, and store for later use when your device is returned. ANS is not
responsible for and does not guarantee restoration of any third-party software, personal
information or memory data contained in, stored on, or integrated with any wireless device,
whether under warranty or not, returned to ANS for repair or service.
Customer Service and Warranty Claims
For help with your device or its features, or if you have any questions, please call customer
service at 1-844-450-0841 from 8:30am-6:30pm ET, Monday-Friday.
Please have your device in front of you when you call.
During the Limited Warranty Period, ANS will, at its sole option (using new or refurbished
replacement parts), repair any defective devices. Repaired devices will be warranted for a
period equal to the remainder of the original Limited Warranty on the original device or for
NINETY (90) days following the date the repair is completed, whichever is longer. All replaced
parts, components, boards and equipment shall become the property of ANS.
During the Limited Warranty Period, ANS will, at its sole option (using new or refurbished
replacement parts), repair any defective devices. Repaired devices will be warranted for a
period equal to the remainder of the original Limited Warranty on the original device or for
NINETY (90) days following the date the repair is completed, whichever is longer. All
replaced parts, components, boards and equipment shall become the property of ANS.
The Limited Warranty is good only to the original purchaser of the device during the Limited
Warranty Period as long as it remains in the United States and is not transferrable or
assignable.
Disclaimer of Warranties; Exclusion of Liability Except as set forth in the Limited Warranty
contained on the warranty page enclosed with the device, the purchaser takes the device
“AS IS”, and ANS makes no express or implied warranty of any kind whatsoever with
respect to the product, including but not limited to, the merchantability of the product or its
fitness for any particular purpose or use; the design, condition or quality of the device; the
performance of the product; the workmanship of the product or the components contained
therein; or compliance of the product with the requirements of any law, rule, specification or
contract pertaining thereto. Nothing contained in the instruction guide shall be construed to
create an express or implied warranty of any kind whatsoever with respect to the device. In
addition, ANS shall not be liable for any damages of any kind resulting from the purchase
or use of the device or arising from the breach of the Limited Warranty, including incidental,
special or consequential damages, or loss of anticipated profits or benefits. Further, ANS
shall not be liable for the delay in rendering services under the Limited Warranty or loss of
use during the time the device is being repaired.
ANS is not liable for performance issues or incompatibilities caused by your editing of
registry settings, or your modification of operating system software or any other similar
editing, modification or the like to the device.
5.
Devices purchased from unauthorized dealers; or
6.
Devices whose mechanical serial number or electronic serial number has been
removed altered or defaced.
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