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Troubleshooting guide Sprint eVo
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IX. Troubleshooting guide
Sprint will provide on-screen messages which advise clear actions. Contact
Anton if unsure on how to proceed.
Symptom Cause Recommended User Action:
Instrument will not
turn on when on/off
button is pressed and
held for 2 seconds.
Battery flat Connect charger and retry.
Battery may be flat. The instru-
ment is designed to prevent
deep discharge occurring and
will turn it self off when battery
level gets too low.
Instrument will not
turn on and charger
symbol is not displayed
when charger is con-
nected.
Battery flattened
beyond standard
charging point.
Ensure charger is correct type.
If so, plug-in and leave con-
nected. Check to see if charg-
ing symbol appears every 4-6
hours. If it does not and unit
does not switch on, return
both unit and charger for ser-
vice.
Pump sometimes oper-
ates at a faster rate.
Smart purge is oper-
ating. CO sensor is
recovering from expo-
sure to gas.
Remove probe from flue dur-
ing purge. Continue to use the
instrument as normal.
Pump flow fail alert Filter/water trap or
sample line blocked.
Empty and clean filter/water
trap. Ensure sample line is free
from blockage.
Printer does not
respond or report con-
tains odd characters.
Printer may be off,
faulty, out of range,
incorrectly set-up,
have a low battery or
not facing Sprint.
Ensure printer is charged up
and turned on, working, set-up
correctly with ‘PC’ protocol,
within physical range (usually
1m) and with the IR window
facing the IR window on Sprint.
(Other IR sources such as a PC
or sunlight may give odd char-
acter print-out)
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