TROUBLESHOOTING
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No camera
Please make sure you have pluged the camera probe in completely until
you hera a snap. lf it still does not work please feel free to respond via
support@anykit.com or contact our support line at 877-899-8809,
Mon.-Fri. 8:00-5:00 PST
Blurry image
The focal length is fixed at 10mm-20mm (0.4-0.8 inch), so please
adjust the distance between the camera lens and your ear to get
focused if you cannot see the image clearly.
Blurry image after several uses
Please clean the camera before and after every use to avoid blurry
image. Blurred images after a period of use are caused by the earwax
on the camera lens. (In general, earwax is oily and can cause glare,
unclear image) .
Cannot thoroughly clean the lens
Please follow the steps：
1.Clean the lens carefully with alcohol pads.
2.Wipe the lens grooves with alcohol-soaked cotton swab.
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