ACT-5X+ Exciter User Manual
Version 1.1 5/8/2015 Page 3 of 33
Unpacking
Carefully unpack the equipment and perform a visual inspection to determine if any apparent
damage has occurred during shipment. Please notify the delivery carrier and Anywave
immediately if shipment damage has occurred. Retain all original shipping materials.
Please locate and reference the Packing Check List to verify you have received all
components of your system. Retain the Packing Check List for future reference.
Also, please identify and remove all packing materials and supports (foam pads, etc.) prior to
initial turn on of the equipment.
Returns and Exchanges
Written approval and a Return Authorization Number (RAN) are required from Anywave for
all equipment returns. Please direct all return inquiries to the Anywave Service Department at
support_us@anywavecom.com, providing the Sales Order number and Serial Number(s) of
the equipment. Complete details regarding the nature and circumstances of your return must
be included in your RAN request. Proper handling and return shipping instructions will be
provided with an approved RAN number.
Technical Support
Technical support and troubleshooting assistance for Anywave Transmitters is available
through the Anywave Service Department during normal business hours (8:00 AM - 5:00 PM
CST) at (847) 415-2258. Email questions to support_us@anywavecom.com.
Note: For all service and support requests, you will need to provide the Serial Number of the
equipment with your Sales Order number. For future reference, please record that information
here:________________________________________
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