AOC 2436Swa - Troubleshoot; Common Problems and Solutions

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PLUG & PLAY
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD.
It allows the monitor to inform the host system of its identity and, depending on the level of DDC used,
communicate additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I
2
C protocol. The host can request EDID information
over the DDC2B channel.
TROUBLESHOOT
Problem &
Question
Possible Solutions
Power LED Is Not
ON

Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the
screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
A
djust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed (AOC Monitor Drivers are
available at : here)
Picture Is Fuzzy
& Has Ghosting
Shadowing
Problem

Adjust the Contrast and Brightness Controls.
 Press to auto adjust.
 Make sure you are not using an extension cable or switch box. We recommend
plugging the monitor directly to the video card output connector on the back .
Picture Bounces,
Flickers Or Wave
Pattern Appears
In The Picture

Move electrical devices that may cause electrical interference as far away from
the monitor as possible.
 Use the maximum refresh rate your monitor is capable of at the resolution your
are using.
Monitor Is Stuck
In Active Off-
Mode"

The Computer Power Switch should be in the ON position.
 The Computer Video Card should be snugly fitted in its slot.
 Make sure the monitor's video cable is properly connected to the computer.
 Inspect the monitor's video cable and make sure no pin is bent.
 Make sure your computer is operational by hitting the CAPS LOCK key on the
keyboard while observing the CAPS LOCK LED. The LED should either turn