AOC C24G1 User Manual

Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
 Is the power cord connected properly?
Check the power cord connection and power supply.
 Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
(Connected using the HDMI cable)
Check the HDMI cable connection.
(Connected using the DP cable)
Check the DP cable connection.
* DVI/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the
Service Center or your dealer.
 Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can
handle properly.
 Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
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AOC C24G1 Specifications

General

3D	No
Panel type	VA
Color depth	8 bit
Pixel pitch	0.2715 x 0.2715 mm
Backlight type	W-LED
Display surface	Matt
Display diagonal	23.6 \
Screen curvature	1500 mm
Adobe RGB coverage	75 %
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	48 - 146 Hz
Horizontal scan range	30 - 160 kHz
Supported video modes	1080p
Screen curvature rating	1500R
Viewable size, vertical	293.28 mm
sRGB coverage (typical)	96 %
Contrast ratio (dynamic)	80000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.78 million colors
Display diagonal (metric)	59.9 cm
Viewable size, horizontal	521.39 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
Cable lock slot	Yes
Tilt angle range	-4 - 21.5 °
Height adjustment	130 mm
Cable lock slot type	Kensington
Number of OSD languages	16
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), CZE, DEU, DUT, ENG, ESP, FIN, FRE, ITA, JPN, KOR, POL, POR, RUS, SWE
Recyclable packaging material	100 %
Mean time between failures (MTBF)	50000 h
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (standby)	0.5 W
Power consumption (typical)	20 W
Certification	ISO
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Gaming
NVIDIA G-SYNC	-
AMD FreeSync type	FreeSync Premium
AMD FreeSync refresh rate range	48 - 144 Hz
Package type	Box
Package depth	180 mm
Package width	741 mm
Package height	408 mm
Package weight	6513 g
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
Headphone connectivity	3.5 mm
USB Type-A downstream ports quantity	4
Cables included	DisplayPort, HDMI
HDMI cable length	1.8 m
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-25 - 55 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 93 %
Operating relative humidity (H-H)	10 - 85 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	244.9 mm
Height (with stand)	512.8 mm
Weight (with stand)	4461 g
Depth (without stand)	66.6 mm
Width (without stand)	322.7 mm
Height (without stand)	536.9 mm
Weight (without stand)	2946 g