AOC E2475PWJ User Manual

Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
 Is the power cord connected properly?
Check the power cord connection and power supply.
 Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the
Service Center or your dealer.
 Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can
handle properly.
 Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.
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AOC E2475PWJ Specifications

General

3D	-
Panel type	TN
Pixel pitch	0.2715 x 0.2715 mm
Aspect ratio	16:9
Screen shape	Flat
Response time	2 ms
Backlight type	W-LED
Display surface	Matt
Pixel frequency	165 MHz
Display diagonal	24 \
Display technology	LCD
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 83 kHz
Viewable size, vertical	293.32 mm
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	50000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Display brightness (peak)	- cd/m²
Viewable size, horizontal	521.28 mm
Viewing angle, horizontal	170 °
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
HDCP	Yes
HDMI version	1.4
DisplayPorts quantity	0
Headphone connectivity	3.5 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (off)	0.25 W
Power consumption (standby)	0.3 W
Power consumption (typical)	18.02 W
Tilt angle range	-5 - 25 °
Cable lock slot type	Kensington
Number of OSD languages	16
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), CZE, DEU, DUT, ENG, ESP, FIN, FRE, ITA, JPN, KOR, POL, POR, RUS, SWE
RMS rated power	4 W
Number of speakers	2
Recyclable packaging material	100 %
Mean time between failures (MTBF)	50000 h
Certification	ISO
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Compliance industry standards	Rohs
Package type	Box
Package depth	185 mm
Package width	663 mm
Package height	418 mm
Package weight	6900 g
VGA cable length	1.8 m
Cables included	AC, Audio (3.5mm), DVI, VGA
Sustainability certificates	RoHS, EPEAT Gold, ENERGY STAR
Operating altitude	0 - 5000 m
Non-operating altitude	5000 - 12192 m
Storage temperature (T-T)	-25 - 55 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 85 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	212.9 mm
Width (with stand)	558.8 mm
Height (with stand)	505 mm
Weight (with stand)	5200 g
Depth (without stand)	- mm
Weight (without stand)	- g