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Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects
in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this
period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the
warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section on
www.aoc-europe.com for the warranty instructions in your country. The freight cost for the warranty is pre-paid by AOC
for the delivery and return.Please ensure you provide a dated proof of purchase along with the product and deliver to the
AOC Certied or Authorized Service Center under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your
monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of
product across international borders. This includes the international border within the European Union. If the LCD Monitor
is not available for collection when the currier attends, you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized
ServiceCenter
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquake and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities
This limited warranty does not cover any of the product rmware or hardware that you or any third party have modied or
altered; you bear the sole responsibility and liability for any such modications or alteration.
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General
Weight and Dimensions
