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Protection Plan Scope &
Terms
All Apollo Scooters ("scooters”) are covered
by the Apollo Protection Plan against wear
& tear issues for a period of two years (24
months), starting on the day the scooter is re-
ceived by the customer. This protection plan
coverage is only applicable in the following
circumstances:
• Apollo Protection Plan only covers the
following components:
º Brake pads
º Inner tubes and tires
º Fenders
• The components are free of charge, how-
ever the customer is responsible for the
shipping charge ($20US or $25CAD)
• Customers are limited to 2 inner tubes
or tires per month and 2 brake pad sets
every 500KM
• The shipping fee is waived if a flat tire,
tire defect or faulty brake pads are de-
tected and reported in the first 30 days of
receipt or first 10km of usage (whichever
occurs first)
• Only the original purchaser (name listed
on the shipping address) is entitled to
Apollo Protection Plan
the limited warranty coverage which
commences on the day the scooter is
received by the customer. The protec-
tion plan period is terminated when the
product exceeds the 24 month period, is
resold or transferred to another individ-
ual (protection plan is by no means
transferable under any circumstances)
Owner's Responsibility
As a purchaser and owner of an electric scoot-
er, we ask that all customers do their due
diligence before purchasing a scooter to un-
derstand the maintenance needs required for
these machines. Electric scooters will always
require tightening screws, cleaning to avoid
rust and squeaky brakes and proper winter
storage. Our A-Team is always here to help
if you have any questions regarding mainte-
nance - we always rather you ask than try it
yourself. We also kindly ask to always keep
your scooter box with you (you may need a
repair or maintenance in the future and boxes
are expensive to ship). We’re always here to
help!
contact Apollo and provide any images,
documentation and proof within 10 days of
receipt by submitting this form.
It is the customer's responsibility to inspect
the scooter for any damage upon receipt and
to reach out to Apollo immediately.
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