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Apollo CITY - User Manual

Apollo CITY
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USER MANUAL
2023

Questions and Answers

  • M
    Michael WilliamsAug 13, 2025
    Why does my Apollo Scooter show OVER VOLTAGE PROTECTION?
    • K
      kennethsandovalAug 13, 2025
      If your Apollo Scooter displays an OVER VOLTAGE PROTECTION error, it means the battery voltage is too high. To resolve this, avoid sudden braking and rushing actions. The error should disappear once some power has been used.
  • J
    Julie BriggsAug 17, 2025
    What to do if Apollo CITY shows THROTTLE ERROR?
    • D
      Darren SimonAug 17, 2025
      If your Apollo Scooter is showing a THROTTLE ERROR, it could be due to a faulty throttle or its connection. First, check that the throttle wire is properly connected and the throttle isn't out of position. If the issue persists, try replacing the throttle to see if the error goes away. If replacing the throttle doesn't resolve the issue, consider replacing the handlebar assembly.
  • J
    Jeffrey BenjaminAug 20, 2025
    How to fix BRAKE ERROR on Apollo CITY?
    • M
      Michelle GrayAug 20, 2025
      A BRAKE ERROR on your Apollo Scooter may indicate a problem with the brake handle or its connection. Check that the brake handle wire is properly connected. If the problem continues, try replacing the brake handle. If replacing the brake handle doesn't fix the error, replace the handlebar assembly.
  • W
    Wanda HolderAug 25, 2025
    What causes COMMUNICATION ERROR on Apollo Scooter?
    • S
      Sara MurphyAug 25, 2025
      If your Apollo Scooter displays a COMMUNICATION ERROR, ensure the connection between the handlebar assembly and the communication cable in the stem is secure. If the error persists, try replacing the handlebars. If replacing the handlebars doesn't resolve the issue, consider replacing the controller.
  • M
    Monica CampbellAug 28, 2025
    How to troubleshoot MOTOR PHASE LOSS on Apollo CITY?
    • M
      Matthew DanielsAug 28, 2025
      If your Apollo Scooter shows a MOTOR PHASE LOSS error, it means one or more phase connectors are not properly connected or working. Check if the phase wires are properly connected. If the issue continues, try replacing the controller. If replacing the controller doesn't fix the error, replace the motor.
  • L
    lmackSep 1, 2025
    What causes UNDER VOLTAGE PROTECTION in Apollo CITY?
    • J
      Jillian JohnsonSep 1, 2025
      If your Apollo Scooter displays an UNDER VOLTAGE PROTECTION error, replace the battery with a new one to test. If the error disappears, the battery was the problem.
  • S
    Shannon HoganSep 5, 2025
    What to do for MOTOR SENSOR ERROR on Apollo CITY Scooter?
    • D
      Dakota ManningSep 5, 2025
      If your Apollo Scooter displays a MOTOR SENSOR ERROR, replace the motor to test if the error goes away. If it does, the motor was the issue.
  • J
    Jessica DonaldsonSep 8, 2025
    How to fix CONTROLLER ERROR on Apollo CITY?
    • A
      agibsonSep 8, 2025
      If your Apollo Scooter displays a CONTROLLER ERROR, replace the controller to test if the error goes away. If it does, the controller was the issue.

Summary

INTRODUCTION

Hello World

Welcomes the user and expresses appreciation for purchasing the scooter.

How to get help?

Provides contact information including website, help center, and email.

UNBOXING

Intro

Emphasizes the importance of correct scooter setup for user safety.

Unbox your scooter

Guides on how to unpack the scooter and verify all included components.

Prepare for assembly

Unfolding

Step-by-step instructions on how to safely unfold the scooter's stem.

Attach handlebar

Attach handlebar

Detailed steps for connecting and securing the scooter's handlebar.

Perform test

Perform test

Instructions for conducting initial functional tests of the scooter's systems.

OPERATION

Charging

Explains the correct procedure for charging the scooter's battery.

Throttle

Throttle

Describes the function and operation of the scooter's dual throttles.

How to brake

How to brake

Details the operation of the regenerative and drum brake systems.

Folding

Folding

Provides instructions on how to fold the scooter for storage or transport.

Handlebar features

Handlebar features

Identifies and illustrates various components located on the handlebars.

DISPLAY

DISPLAY

Explains the scooter's display screen and the function of its control buttons.

SETTINGS

App

Details how to manage scooter settings using the dedicated Apollo mobile application.

BATTERY INFO & LOW BATTERY

Battery Management & Care

Covers charging best practices, storage guidelines, and battery damage prevention.

SAFE RIDING & WARNINGS

General Riding Safety

Outlines essential safety rules and general warnings for operating the scooter.

Environmental and Protective Gear Warnings

Advises on risks in wet conditions, importance of protective gear, and water avoidance.

MAINTENANCE

Getting Started with Maintenance

Introduces basic maintenance steps and lists necessary tools for upkeep.

Key Maintenance Tasks

Covers essential tasks like tire pressure check, bearing, and suspension lubrication.

Drum Brake Adjustment

Drum Brake Adjustment

Step-by-step guide for adjusting the scooter's drum brake system.

Screw Tightening

Screw Tightening

Instructions for checking and tightening screws to maintain scooter integrity.

Folding Mechanism Adjustment

Folding Mechanism Adjustment

Provides instructions for adjusting the scooter's folding mechanism for optimal performance.

TROUBLESHOOTING

Error codes

Introduces the scooter's error code system for diagnosing common issues.

Failure displays; Error Codes

Scooter Error Codes and Solutions

Lists common error codes, their meanings, and recommended troubleshooting steps.

Tool & Screw Information

Tool List

Lists the essential tools required for scooter maintenance and assembly.

Screw Lists and Locations

Details specific screws, their sizes, and locations for handlebar assembly.

Screw List & Location

Screw List & Location

Provides a comprehensive list of screws and their corresponding locations on the scooter.

Maintenance Table

Maintenance Table

Presents a schedule of maintenance tasks based on mileage intervals.

WARRANTY & SERVICES

Warranty Structure

Outlines the terms and duration of the limited warranty for Apollo Scooters.

Apollo Plus

Describes Apollo Plus, a service suite enhancing the ownership experience and protection.

FCC COMPLIANCE STATEMENT

FCC Compliance

Details the device's compliance with FCC rules and operational conditions.

FCC Radiation Exposure

States compliance with general RF exposure requirements for mobile use.

IC Statement

Covers compliance with Canadian Industry's license-exempt RSS standards and conditions.

Apollo CITY Specifications

General IconGeneral
BrandApollo
ModelCITY
CategoryScooter
LanguageEnglish

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