Apollo CITY - Failure displays; Error Codes; Scooter Error Codes and Solutions

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MOTOR SENSOR ERROR
OVER CURRENT PROTECTION
MOTOR PHASE LOSS
UNDER VOLTAGE PROTECTION
CONTROLLER ERROR
OVER VOLTAGE PROTECTION
If E4 error is reported continuously, it is consid-
ered to be hardware fault of controller.
Solution 1:
Check whether the brake handle wire is con-
nected properly.
Solution 2:
Replace brake handle to test, if the error code
goes away the handle was the issue.
Solution 3:
Replace the handlebar assembly to test, if the
error code goes away the display was the
issue.
If E7 is reported this means that a faulty motor
sensor is present.
Solution:
Replace the motor to test, if the error goes away
the motor was the issue.
If E5 is reported continuously, check whether
the battery voltage is too low (Below 30
Volts).
Solution:
Replace with a new battery to test, if the error
goes away the battery was the issue.
If E8 is reported this means that one or more
phase connectors are not properly connected or
properly working.
Solution 1:
Check if the phase wires are properly connect-
ed.
Solution 2:
Replace the controller to test, if the error goes
away the controller was the issue.
Solution 3:
Replace the motor to test, if the error goes away
the motor was the issue.
If E6 is reported the battery voltage is too high.
Solution:
The battery voltage is too high, avoid sudden
braking, rushing actions and it will return to
normal when part of the power has been used
up.
If E9 is reported continuously, this means that
the controller is faulty.
Solution:
Replace the controller to test, if the error goes
away the controller was the issue.
E4
E7
E5
E8
E6
E9
Visit www.apolloscooters.co for a troubleshooting guide and instructions on how
to replace parts or contact us directly at support@apolloscooters.co for support.
Failure displays / Error Codes
If a malfunction occurs while using your Apollo City, then one of
the following failure display codes will appear on the screen:
NOTE:
BRAKE ERROR THE THROTTLE ERROR COMMUNICATION ERROR
F1 is reported when the power-on self-test fails.
E1 is reported when the error occurs during
operation.
Error Code:
If E1/F1 is reported, the brake handle or it's con-
nection could be faulty.
Solution 1:
Check whether the brake handle wire is
connected properly.
Solution 2:
Replace brake handle to test, if the error code
goes away the handle was the issue.
Solution 3:
Replace the handlebar assembly to test, if the
error code goes away the display was the issue.
F2 is reported when the power-on self-test fails.
E2 is reported when the error occurs during
operation.
Error Code:
If E2/F2 is reported, the throttle or it's
connection could be faulty.
Solution 1:
Check whether the throttle wire is connected
properly and the throttle isn't out of position.
Solution 2:
Replace the throttle to test, if the error code
goes away the throttle was the issue.
Solution 3:
Replace the handlebar assembly to test, if the
error code goes away the display was the issue.
E3 will show the error in power system running.
Solution 1:
Check if the connection between the handlebar
assembly and the communication cable in the
stem is good.
Solution 2:
Replace handlebars to test, If the error code
goes away the handlebars were the issue.
Solution 3:
Replace the controller to test, if the error code
goes away the contoller was the issue.
E1 F1 E2 F2 E3