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tional shipping insurance to cover the value
of your scooter in transit. Without that ship-
ping insurance, any loss or damage during
shipping is at the responsibility of the
customer. Apollo can assist with opening
a claim against the courier for up to $100.
If shipping insurance is purchased and the
scooter arrives damaged, Apollo will be
able to replace your unit (upon verification
from the customer support and engineer-
ing teams).
If your scooter does arrive damaged,
please contact Apollo and provide any im-
ages, documentation and proof within 10
days of receipt by submitting this form.
It is the customer's responsibility to inspect
the scooter for any damage upon receipt
and to reach out to Apollo immediately.
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