Apple 2009 iMac - Page 42

iMac (21.5-inch, Late 2009) Symptom Charts — Startup and Power 42
2010-11-18
3. Verify if source of odor can be
located using your nose.
Yes Replace aected module(s)
and retest system.
P08
No Contact Apple for assistance
if you feel that there is a
possible safety issue with
computer that has not been
resolved in previous steps.
Uncategorized Symptoms
Quick Check
Symptoms Quick Check
Uncategorized Symptoms
• Unable to locate appropriate
symptom code.
1. Make sure system is plugged into a known-good
outlet.
2. Listen for boot chime, fan, optical drive, or hard
drive noise which indicates system is powering
up. If noise is heard, go to Won’t Start Up
symptom ow. If no noise is heard go to
No Power, Dead Unit symptom ow.
3. Attempt to boot from Install DVD to isolate
possible software issues.
Deep Dive
Check Result Action Code
1. Verify if existing symptom code
applies to issue reported by
user.
Yes Jump to appropriate
symptom code ow.
No
Document reported failure
and send feedback to
smfeedback6@apple.com
stating that a suitable
symptom code wasn’t found.
Provide as much detail as
possible.
N99