iMac (21.5-inch, Late 2009) Symptom Charts — Input/Output Devices 94
2010-11-18
Uncategorized Symptoms
Quick Check
Symptoms Quick Check
Uncategorized Symptoms
• Unable to locate appropriate
symptom code.
1. Reset SMC.
2. Verify that external I/O device (where applicable)
works on a known-good, same-model computer.
3. For third party I/O devices, make sure necessary
software is installed and up-to-date, and that
device is supported with user’s system.
Deep Dive
Check Result Action Code
1. Verify if existing symptom code
applies to issue reported by
user.
Yes Jump to appropriate
symptom code ow.
No Document reported failure
and send feedback to
smfeedback6@apple.com
stating that a suitable
symptom code wasn’t found.
Provide as much detail as
possible.
N99
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