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Contents
Preface
Getting Help 7
1 Solving Problems 9
Problems 9
Computer Won’t Start Up 9
Computer Won’t Restart 9
Computer Won’t Shut Down 9
You Hear Tones When Starting Up 10
Screen Shows Single Folder With Blinking Question Mark 10
Computer Freezes or a System Error Message Appears 10
Keyboard or Mouse Doesn’t Work 10
Message Appears 11
Normal Desktop Doesn’t Appear 11
Hard Disk Icon Doesn’t Appear on Desktop 11
Computer Starts Up From Wrong Disk 12
PowerBooks: Sleep Indicator Light Glows Steady Green 12
Disc Is Jammed 12
Solutions 12
Take Notes 12
Wake Up Your Computer 13
Quit Open Applications 13
Restart Your Computer 13
Shut Down the Computer 14
Make Sure Your Computer Is Getting Power 14
Make Sure the Monitor Is Properly Connected and Adjusted 15