4 Contents
Make Sure External Equipment Is Properly Connected and Turned On 15
Resolve SCSI ID Conflicts 17
Check RAM Disk Settings in the Memory Control Panel 17
Increase the Memory Available for System Software 18
Re-Bless the System Folder 18
Make Sure You’re Using the Correct Disk as the Startup Disk 19
Remove a Jammed Disc 20
Resolve System Extension Conflicts 20
Reset the PRAM 22
Make Sure Memory and Expansion Cards Are Installed Correctly 22
Replace the Computer’s Backup Battery 23
Summary of Useful Keyboard Combinations 24
2 Starting Up From a CD 25
Starting Up From a CD 25
When You’re Finished With the CD 26
Selecting the CD Drive as Your Startup Disk 26
3 Testing and Repairing Your Hard Disk 27
Repairing the Directory on Your Disk 27
If Disk First Aid Cannot Correct the Problem 28
Updating the Hard Disk Drivers 28
Initializing a Hard Disk 30
Testing Your Hard Disk for Physical Damage 32
4 Reinstalling Your Computer’s Software 33
Reinstalling System Software 33
Before Installing System Software 33
Using the Installer 34
Custom Installation 35
Performing a Clean Installation 36
If the Clean Installation Didn’t Solve the Problem 38
Problems During Installation 38
Reinstalling Individual Applications 41
Restoring All Original Software 41
Before Restoring Your Software 41