Apple TV (3rd generation - General Troubleshooting Steps

26 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice
inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe
AppleTVSupportpageatwww.apple.com/support/appletv.
Troubleshooting
IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.
First steps
IfAppleTVisn’tresponding,rstmakesure:
Â ThecablesbetweenAppleTVandyourTVarepushedallthewayin.
Â ThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking
powersource.
Â YourTVisturnedonandsettothecorrectinput.
Â AppleTVisconnectedtoyournetwork.ChooseSettings>General>Network,
andseeifAppleTVhasanIPaddress.
Â YournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,
yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter
fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.