Apple TV (3rd generation - Network Connectivity Troubleshooting; Fixing Fuzzy or Black Screen Issues

30 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If Apple TV can’t access the network
Â Checkforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
Â Ifyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
Â Ifsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
Â ChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
Â AppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
If your TV screen appears fuzzy or black
Â MakesureyourHDTVsupports720por1080pvideo.
Â Makesureyou’reusingthecorrectHDMIcableandthatit’srmlyconnected
toAppleTVandtoyourTV.
Â MakesuretheinputsettingonyourTVmatchestheinputporttheHDMI
cableisconnectedto.Forinformation,seethedocumentationthatcame
withyourTV.