AquaSure PREMIER SERIES

Questions and Answers

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Robert RiddleAug 19, 2025
What to do if my AquaSure PREMIER Water System dispensing faucet has low water pressure?
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  scott81Aug 20, 2025
  Low water pressure from the dispensing faucet of your AquaSure Water System can arise from several causes: 1. Incorrect air pressure in the holding tank: Empty the tank, shut off the feed water, remove the tank, add air to the valve stem until all water is removed, pressurize to 8 psi, reinstall the tank, and turn on the feed water. 2. A clogged carbon post filter: Replace the post filter. 3. A partially closed holding tank valve: Fully open the tank ball valve. 4. A faulty faucet: Repair or replace the faucet. 5. Heavy water use: Allow the holding tank to refill for about an hour. 6. Low water production: See “Not enough water from holding tank” for troubleshooting.
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Jason NewtonAug 26, 2025
Why does my AquaSure PREMIER Water System tank take a long time to fill?
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  gmartinAug 26, 2025
  The AquaSure Water System tank might take a long time to fill due to: * Insufficient water pressure: Ensure incoming water pressure is above 40 psi. Install a booster pump or permeate pump. * Lower water temperature: Cold water affects system performance. Install a booster pump or permeate pump to compensate.
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William DavisAug 28, 2025
How to fix drain water overflows at the air gap faucet in my AquaSure PREMIER Water System?
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  alexander86Aug 28, 2025
  Overflowing drain water at the air gap faucet in your AquaSure Water System can be caused by: * A clogged air gap: Clear the air gap. * A clogged drain line: Clear the tubing. * A drain flow rate that is too high: Replace the flow restrictor.
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Darius JonesAug 30, 2025
Why does my AquaSure PREMIER have taste and odors in product water?
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  Kevin KerrAug 31, 2025
  Taste and odors in the product water of your AquaSure Water System can be caused by: * An exhausted carbon post filter: Replace the filters. * Foreign matter in the holding tank: Clean, flush, and sanitize the holding tank. Replace filters. * Reversed product water and drain water lines: Correct the plumbing. * Dissolved gases in feed water: Pre-treat feed water to remove gases. * Increase in product water TDS: See “Product water is high in total dissolved solids” for troubleshoot.
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Natalie LoganSep 2, 2025
What causes my AquaSure Water System to make a humming noise?
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  Steven BeanSep 3, 2025
  The humming noise in your AquaSure Water System is caused by: * An air bubble trapped inside the housing: Purge the air by tilting the system on one side, shut off the tank ball valve, and turn on the dispensing faucet for about 1 minute. Repeat 3 or 4 times to purge out all the air.
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Haley HoffmanSep 5, 2025
Why does my AquaSure PREMIER faucet leak or drip?
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  John ThomasSep 5, 2025
  Leaks or drips in your AquaSure Water System faucet can occur due to: * Water leaks from faucet spouts: Adjust the faucet by turning the tee bar located under the handle to provide a small amount of free play in the handle when shut off. If this doesn't work, repair or replace the faucet. * Water leaks from beneath the handle: Repair or replace the faucet.
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tonymckaySep 7, 2025
Why is my AquaSure Water System slow to shut off?
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  Caitlin MorrisSep 8, 2025
  An AquaSure Water System that is slow to shut off can be attributed to: * Insufficient water pressure: Ensure incoming water pressure is above 40 psi. Install a booster pump or permeate pump. * Feed water valve not fully open: Open the feed water valve fully to lessen the restricted flow. * Clogged sediment/carbon pre-filters: Replace the filter.
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Jessica CaldwellSep 13, 2025
Why does my AquaSure Water System not shut off?
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  kyle17Sep 13, 2025
  Your AquaSure Water System might not shut off because: * The automatic shut-off valve is defective: Test the functionality of the automatic shut-off valve by closing the tank ball valve to see if the system will shut off. If it continues producing water, replace the valve. * The automatic shut-off valve is not defective, but incoming water pressure is too low: Ensure incoming water pressure is above 40 psi. Install a booster pump or permeate pump. * The system is feeding multiple outlets: This is normal as the system constantly produces water to supply the outlets.
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patriciafernandezNov 16, 2025
Why is there not enough water from the holding tank in my AquaSure PREMIER Water System?
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  Ruben CollierNov 16, 2025
  Several factors can cause insufficient water in your AquaSure Water System's holding tank: * A plugged feed water valve: Open or unclog the valve. * Clogged sediment/carbon pre-filters or carbon post filter: Replace the filters. * Low incoming water pressure: Ensure pressure is above the recommended PSI level, and install a booster or permeate pump if needed. * A fouled reverse osmosis membrane: Verify incoming water pressure is within limits, ensure the drain line isn't clogged, and replace the membrane. * Incorrect air pressure in the holding tank: Empty the tank and ensure the air pressure in the valve stem is between 5-10 psi. * A ruptured air bladder: Replace the holding tank. * A closed holding tank valve: Open the valve. * A clogged drain flow restrictor: Replace th...
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andrea60Nov 21, 2025
What to do if my AquaSure Water System product water has high in total dissolved solids (TDS)?
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  Michael Cooper MDNov 22, 2025
  High total dissolved solids (TDS) in your AquaSure Water System's product water may be due to: * Clogged pre-filters: Replace the filter. * Low incoming water pressure: Ensure incoming water pressure is above 40 psi. Install a booster pump or permeate pump. * Expanded reverse osmosis membrane: Check the TDS level of incoming water. If it exceeds the recommended range, pretreatment may be needed. Replace the RO membrane. * Reversed product water and drain water lines: Check the connection and correct the plumbing. * Clogged drain flow restrictor: Replace the drain flow restrictor. * Clogged air gap faucet: Clear or replace the air gap faucet. * Automatic shut-off not closing: Repair or replace the automatic shut-off valve. * New carbon post-filter not rinsed completely: Dra...