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Arlo Ultra User Manual

Arlo Ultra
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Arlo Ultra
Wire-Free Camera User Manual

Table of Contents

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Arlo Ultra Specifications

General IconGeneral
Camera pan control-
Minimum illumination- lx
Field of view (FOV) angle180 °
Noise reductionYes
Total megapixels- MP
Maximum resolution3840 x 2160 pixels
Video formats supportedH.264, H.265
LED typeIR
Infra-red wavelength850 nm
Night vision distance7.62 m
BluetoothNo
Frequency band2.4, 5 GHz
Mounting typeWall
Product colorWhite
LED indicatorsStatus
Protection featuresWater resistant
Audio system2-way
TypeIP security camera
Antenna typeInternal
CertificationFCC, IC, CE, UL
Placement supportedIndoor & outdoor
Connectivity technologyWireless
Maximum operating distance91.44 m
Digital zoom12 x
Alert notification typeE-mail
Power source typeAC, Battery
Operating temperature (T-T)-20 - 45 °C
Compatible memory cardsMicroSD (TransFlash)
Ethernet LAN (RJ-45) ports1
Weight and Dimensions IconWeight and Dimensions
Depth52 mm
Width89 mm
Height78.4 mm
Weight331 g

Summary

Get to Know Arlo Ultra

Get the Arlo app

Download and set up the Arlo app to create an account and manage your Arlo devices.

Meet your Arlo Ultra Camera

Learn about the components and key features of your Arlo Ultra camera.

Meet Your Arlo SmartHub

Understand the purpose and features of the Arlo SmartHub for your system.

Get Started

Connect your SmartHub to the Internet

Steps to connect the Arlo SmartHub to your home network for camera streams.

SmartHub LED

Understand the meaning of the SmartHub's LED indicator lights for status.

Use the Arlo app for installation and setup

Guide to installing and setting up your Arlo SmartHub and camera using the app.

Insert the battery into your camera

Instructions for properly inserting the battery into the Arlo Ultra camera.

Tips for optimal WiFi performance

Advice on positioning cameras and SmartHub for the best WiFi signal.

Magnetic mount

Instructions for installing the magnetic camera mount for flexible positioning.

Install a screw mount

Instructions for installing the screw camera mount for secure attachment.

Find a good spot to detect motion

Tips for positioning the camera for effective motion detection.

Arlo Ultra's field of view

Explanation of camera's field of view settings and their impact on detection.

Position your camera

Guide on how to adjust camera position for optimal viewing using the app.

Test motion detection

How to test and adjust motion detection sensitivity for accurate alerts.

Arm your camera to detect motion

How to arm the camera for motion detection using different modes.

Arlo Ultra Basics

View your camera feeds

Access and view live camera streams and icons in the Arlo app.

Local live 4K streaming

Enabling and using 4K live streaming on your local network.

Pan and zoom video

How to pan and zoom live or recorded video footage on your device.

Look back video

Understanding how the camera records pre-motion footage for context.

Record clips from live video

Instructions for manually recording video clips from a live camera feed.

Take a snapshot from live video

How to capture still images from a live camera feed.

Talk and Listen

Using the two-way audio feature to communicate through the camera.

Turn the camera spotlight on and off

How to control the camera's spotlight feature via the app.

Turn the camera siren on and off

Instructions for activating or deactivating the camera's siren.

Customize your camera feed image

Options to reorder, zoom, invert, or rotate camera feeds in the app.

Motion detection activity zones

Setting up specific areas within the camera's view for motion detection.

Cloud recordings

How Arlo Ultra cameras store motion-triggered recordings in the cloud.

View recordings and snapshots

Accessing and viewing stored video clips and images in your library.

Download recordings

Steps to download recorded video clips from your Arlo library.

Charge your camera battery

Instructions on how to charge the Arlo Ultra camera battery.

Replace a camera battery

Guide to safely removing and replacing the camera battery.

Image Quality Features

High Dynamic Range (HDR)

Understanding HDR for improved image quality in bright and dark scenes.

Local 4K streaming and recording

Using 4K resolution for enhanced video detail and clarity.

HEVC 4K playback supported devices

Requirements for devices to support HEVC 4K video playback.

Start 4K streaming

Methods to start viewing live video in 4K resolution.

Auto Zoom and Tracking

How the camera automatically zooms in and tracks motion.

Modes, Rules, and Alerts

Modes

Understanding and using different camera modes for varied situations.

Select a mode

How to choose and activate a specific mode for your cameras.

Rules

Configuring rules to control camera actions based on triggers.

Change motion sensitivity

Adjusting the sensitivity level for motion detection.

Automatically stop recording when motion stops

Setting cameras to stop recording after motion ceases.

Control whether the spotlight turns on when motion is detected at night

Configuring the spotlight to activate during nighttime motion detection.

Change audio sensitivity

Adjusting the sensitivity level for audio detection.

Manage alerts

Setting up push notifications and email alerts for events.

Schedule your camera rules

Creating schedules to automatically arm/disarm cameras.

Set up geofencing

Using location-based automation for camera modes.

Geofencing with multiple mobile devices

How geofencing works with multiple users in a household.

Custom modes

Creating and configuring personalized camera modes.

Change Your Settings

Change your password and user name

How to update account credentials for security and access.

Grant access to friends

Adding friends to your account to share camera access and control.

Add a friend

Steps to invite a new friend to access your Arlo account.

Edit a friend's access privileges

Modifying the permissions and access rights granted to friends.

Delete a friend

Removing a friend's access from your Arlo account.

Change the time zone

Setting the correct time zone for accurate event timestamps.

Camera settings

Overview of how to access and change individual camera settings.

Change the camera name

Renaming your cameras for easier identification and organization.

Turn on Smart Zoom

Activating the feature that automatically zooms and tracks motion.

Turn off the camera LED

Disabling the camera's status indicator light for discretion.

Change the video quality and battery usage

Adjusting video settings to balance quality and battery life.

Turn color video recording at night off and on

Controlling color recording capability during low-light conditions.

Turn night vision on and off

Enabling or disabling the camera's infrared night vision.

Turn Auto HDR on and off

Managing the automatic High Dynamic Range feature for image clarity.

Change the camera audio settings

Adjusting microphone, speaker, and wind noise reduction.

Customize the camera spotlight settings

Configuring spotlight behavior, brightness, and activation.

SmartHub settings

Accessing and modifying settings related to the SmartHub.

Change the SmartHub name

Renaming your SmartHub for easier identification.

Adjust the SmartHub flicker setting

Fine-tuning settings to reduce video flickering caused by lighting.

Restart the SmartHub

Instructions for rebooting the SmartHub to resolve issues.

View device information

How to check firmware, hardware, and serial numbers of devices.

Remove a device from your account

Steps to remove a camera or SmartHub from your account.

Use SD Card Storage

MicroSD card format

Recommended formats and specifications for microSD cards for Arlo.

Insert a microSD card

Physical steps for inserting a microSD card into the SmartHub.

View the SD card status

How to check the status and health of the inserted SD card.

View available SD card storage

Checking the remaining storage space available on the SD card.

Turn SD card recording off and on

Enabling or disabling the camera's recording function to the SD card.

Turn local 4K recording off and on

Managing 4K video recording settings to the SD card.

Change the SD card overwrite setting

Configuring how new recordings are managed when the SD card is full.

Format a microSD card

Steps to format a microSD card for use with the SmartHub.

Safely eject an SD card

Procedure for safely removing the microSD card to prevent data loss.

View videos on a microSD card

How to access and play videos stored on the microSD card.

FAQs and Troubleshooting

FAQS

Frequently asked questions about Arlo Ultra features and compatibility.

Battery FAQs

Common questions regarding battery life, charging, and performance.

How can I extend the camera battery life?

Tips and settings to maximize the camera's battery duration.

Activity zones and CVR aren't working

Troubleshooting steps for when activity zones or CVR are not functioning.

Can't see video streams in a browser

Solutions for issues viewing video streams via a web browser.

WiFi signal interference

Diagnosing and resolving problems caused by WiFi signal interference.

Out of range

Troubleshooting steps when the camera is out of range from the SmartHub.

Low battery

Addressing issues related to low battery levels affecting camera performance.

Not receiving push notifications

Steps to ensure you receive alerts and notifications from the Arlo app.

Check the rules for armed modes

Verifying mode rules to ensure push notifications are enabled.

Check the Arlo app notification settings on an iOS device

Ensuring notification permissions are correctly set on iOS devices.

Check the Arlo app notification settings on an Android device

Ensuring notification permissions are correctly set on Android devices.

If you said no to push notifications at installation

How to enable push notifications after initially declining them.

Verify that the Arlo SmartHub is online

Checking the SmartHub's connection status via LED or account login.

The SmartHub is offline

Troubleshooting steps when the SmartHub is not connected to the internet.

Reset the Arlo SmartHub to factory settings

Procedure to restore the SmartHub to its original factory settings.

Rechargeable Battery Safety

Safety rules for rechargeable batteries

Guidelines for the safe handling, charging, and disposal of batteries.

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