AromaTech AromaPro - Troubleshooting

Before submitting a warranty claim, please try the below steps to diagnose the problem
and fix the issue. For warranty information, please contact AromaTech at 1.888.276.6245
or send us an email at help@aromatechsystems.com
- Check if the power is ON or OFF.
- The pump is damaged and needs replacing.
- If there is no diffusion or it is weak, replace the oil with
rubbing alcohol and run it through the machine for 5 min.
- Atomization head is blocked. Clean diffuser by running
rubbing alcohol through it. Or replace diffuser core.
- Diffuser core with straw is missing or damaged. Replace
with a new one.
- Pump is damaged and may need replacing.
- Diffuser core is damaged. Replace diffuser core.
- Machine is tilted or angled. Make sure it's upright at all times.
- Bottle is loose. Screw it in properly and straight.
- Seal is broken or missing. Replace the supplied seal that
came with the machine.
- Pump is loose or damaged. Tighten the pump or replace.
- Make sure the power is ON. Press SET for 5 seconds.
- Check the plug for damage. Try another outlet. If plug is
damaged replace.
- Display screen is damaged. Replace.
Oil leaking
Abnormal sound
No display on
screen
No diffusion
Little or no spray
coming out
Diffuser spraying
liquid
Problem Solution
TROUBLESHOOTING
21