Arris Touchstone CM8200B - Troubleshooting and tips; Common troubleshooting checklist

6
Troubleshooting
and tips
All your cables and equipment
are plugged in securely and
turned on (if your equipment
is still not working properly,
contact your service provider)
Your nbn
™
connection box
power cord is plugged in
firmly at bothends
The Power, Online,
Downstream and Upstream
indicator lights on your nbn
™
connection box are on (if they
flash for more than 30 minutes,
contact your service provider)
The coaxial cable/s are not
pinched, kinked or bent (this
can cause a break or short in
the cable and may have to be
replaced, and charges may apply)
You have read your service
provider’s guide for further
instructions
Having trouble with your nbn
™
connection? Try this checklist:
For more troubleshooting tips
visit nbn.com.au/installation
11 Connection without pay TV or existing cable internet