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Arris Touchstone CM8200B User Manual

Arris Touchstone CM8200B
28 pages
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nbn
setup
guide
Hybrid Fibre Coaxial (HFC)
Connection without pay TV
or existing cable internet
ARSVD01711-a 10/2016
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Arris Touchstone CM8200B Specifications

General IconGeneral
BrandArris
ModelTouchstone CM8200B
CategoryModem
LanguageEnglish

Summary

Connection without pay TV or existing cable internet

Your nbn™ connection kit

Details the contents of the nbn™ connection kit provided to the user.

Common home connection

Find your coaxial wall outlet

Guides the user to locate the specific coaxial wall outlet for connection.

Connect your nbn™ connection box

Instructs on physically connecting the nbn™ connection box to the coaxial outlet and power.

Power up your nbn™ connection box

Details the procedure for powering on the nbn™ connection box and checking indicator lights.

Connect your gateway (router)

Explains how to connect the nbn™ connection box to the user's own or service provider's gateway (router).

What your green lights indicate

Startup sequence

Illustrates the sequence of indicator light states during the nbn™ connection box startup process.

Troubleshooting and tips

Common troubleshooting checklist

Provides a checklist of common issues and solutions for connection problems.

Frequently asked questions

Contacting for help and faults

Directs users to contact their service provider or visit nbn.com.au for assistance or faults.

Damaged equipment procedures

Advises contacting the service provider for repair or replacement of damaged equipment.

Coaxial cable safety warnings

Warns against tampering with coaxial connections due to electrical conductivity and potential damage.

Moving premises with nbn™ equipment

Explains that nbn™ equipment is property of nbn and must remain at the premises.

Self-installation of cabling

States that internal cabling must be done by an ACMA registered cabler.

Troubleshooting connection box indicators

Provides troubleshooting steps for indicator lights not showing solid green.

Direct computer connection limitations

Clarifies that a gateway (router) is required to connect a computer directly.

Phone service connection via VoIP

Explains that phone services use VoIP and to contact the service provider.

Pay TV service compatibility

Advises checking service provider compatibility for existing pay TV over the nbn™ network.

Cable internet service interruption

Offers steps to resolve issues with existing cable internet after splitter installation.

Connection with pay TV or existing cable internet

Connect your nbn™ connection box

Guides connecting the nbn™ box using a splitter for existing cable services.

Common home connection with splitter

nbn™ connection kit contents for cable services

Lists the equipment required for setup with existing pay TV or cable internet.

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