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Artesian Spa Island Class Warranty
This section is a description of your warranty. Here you will find descrip-
tions of what is covered under your Island Class Spa warranty and what
can void your warranty.
PLEASE READ THE WARRANTY THOR-
OUGHLY. For warranty outside USA and Canada, please refer to your
countries Artesian Distributor.
Lifetime Structure Warranty
Island Class Spas carry a lifetime structure warranty. The structure is
defined as the fiberglass vessel below the exposed material finish. The
manufacturer warrants the spa against loss of water due to a defect
in the spa structure. In the event of a defect in the material and/or
workmanship, the spa structure will be repaired or replaced at the dis
-
cretion of the manufacturer.
THIS WARRANTY IS GIVEN ONLY TO
THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER
OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED
FROM THIS AND ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment ( this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer.
If the frame and/or skirt of the spa has been badly damaged, there
will be additional charges to the spa owner for repairs or replacement.
When a spa needs to be returned to the factory for repair, the cost of
one way freight to the company will be at the spa owner’s expense. The
manufacturer will not pay for removal, installation, cranes, construction,
de-construction, or any other cost associated with access, egress, or
ingress, of the spa at the customer’s home. The manufacturer reserves
the right to an on-site inspection by its authorized representative. In the
unlikely event a shell or spa must be replaced, all warranties (shell, sur
-
face, electrical and plumbing) date back to the original date of delivery.
Five Year Surface Warranty
The spa surface is described as the exposed acrylic material finish.
The manufacturer warrants the spa surface to be free from defects
in the material and workmanship, such as blistering, cracking, or de
-
laminating, under normal use and maintenance for a period of five
years from the original date of delivery.
THIS WARRANTY IS GIV-
EN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON
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