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xcarrAug 11, 2025
How to fix Artsound R99 when it cannot connect to Wi-Fi network?
- LLisa CruzAug 12, 2025
If your Artsound Tuner cannot connect to the Wi-Fi network, several factors could be the cause. First, ensure that other devices on the same network can access the internet. Check if a DHCP server is available or if you've configured a static IP address on the radio. Also, verify that your firewall isn't blocking necessary outgoing ports such as UDP and TCP ports 80, 443, 8008, and DNS port 53. If your router restricts access by MAC address, obtain the MAC address from Configuration > Information > Network > Wi-Fi MAC and add it to the allowed list. Insufficient Wi-Fi signal strength can also be a factor, so check the distance to the router and optimize its location. Finally, the radio supports WEP, WPA, and WPA2 encryption methods, so ensure your router is using one of these.